Brevo for your voice agent

Brevo is an all-in-one email and SMS marketing platform for transactional messaging, automation, and CRM. It helps businesses engage customers and streamline communications through powerful campaign tools.

Get startedAll integrations

Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.

The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Brevo and paste it on a secure page in Connected apps.
What it reads
32 actions, such as export Email Campaign Recipients, get Account Information and get Aggregated Transactional Email Report.
What it changes
29 actions, such as add Contacts to List, create a company and create Contact.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 61. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Brevo actions

Reads 32

  • Export Email Campaign Recipients
  • Get Account Information
  • Get Aggregated Transactional Email Report
  • Get all contacts
  • Get all email templates
  • Get All Senders
  • Get Company Details
  • Get Contact Campaign Stats
  • Get Contact Details
  • Get Contact List
  • Get contact lists
  • Get Email Campaign Details
  • Get Email Template
  • Get Process
  • Get SMS Campaign Details
  • Get SMS Campaigns
  • Get Transactional Email
  • List All Companies
  • List Contact Attributes
  • List Contact Folders
  • List Contact Lists in Folder
  • List Contact Segments
  • List CRM Notes
  • List CRM Pipelines
8 more
  • List Custom Object Records
  • List Deals
  • List Email Campaigns
  • List Organization Users
  • List Processes
  • List Sender Domains
  • List Transactional Email Events
  • List Transactional Emails

Changes 22

  • Add Contacts to List
  • Create a company
  • Create Contact
  • Create Contact Attribute
  • Create Contact List
  • Create Deal
  • Create Email Campaign
  • Create or Update Email Template
  • Create Sender
  • Create Sender Domain
  • Create SMS Campaign
  • Import Contacts
  • Send Email Campaign Now
  • Send Email Campaign Test
  • Send Transactional Email
  • Send Transactional Template Test
  • Update Contact
  • Update Contact List
  • Update Deal
  • Update Email Campaign
  • Update Email Campaign Status
  • Upload Campaign Image

Deletes 7

  • Delete a company
  • Delete Contact
  • Delete Contact List
  • Delete Email Campaign
  • Delete Email Template
  • Delete SMS Campaign
  • Remove Contacts from List

Brevo setup

  1. Pasting a Brevo API key

    Create an API key in Brevo, choose Brevo in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 61 actions the agent may use. Start with lookups and add the ones that change Brevo when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

Get started

Tell us what your callers ring about, and we build and test the agent for you.

Get startedSee it answer a call