Buffer for your voice agent

Buffer is a social media management platform for planning, creating, scheduling, and publishing posts across connected channels. It helps teams keep content organized and publish consistently without jumping between social apps.

Get startedAll integrations

Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.

The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Needs setup
Plan
Every plan, from Starter at A$49 a month
How it connects
With your own Buffer app. You register an app in Buffer's developer settings, paste its client ID and secret in Connected apps, then sign in.
What it reads
5 actions, such as get Account Context, list Idea Groups and list Ideas.
What it changes
6 actions, such as create Idea, create Post Draft and publish Posts.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 11. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Buffer actions

Reads 5

  • Get Account Context
  • List Idea Groups
  • List Ideas
  • List Posts
  • List Post Templates

Changes 4

  • Create Idea
  • Create Post Draft
  • Publish Posts
  • Save Post Template

Deletes 2

  • Delete Post
  • Delete Post Template

Buffer setup

  1. Registering your Buffer app

    Create an app in Buffer's developer settings and copy its client ID and secret. Connected apps shows the redirect address to give it.

  2. Signing in to Buffer

    Paste the client ID and secret in Connected apps, then sign in and approve access.

  3. Choosing the actions

    Choose which of the 11 actions the agent may use. Start with lookups and add the ones that change Buffer when you're ready.

  4. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

Get started

Tell us what your callers ring about, and we build and test the agent for you.

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