box for your voice agent

Box is a cloud content management and file sharing platform for businesses. It helps teams securely store, organize, and collaborate on files from anywhere.

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Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.

The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
One click. You sign in to box from Connected apps and approve access. There's no API key to paste.
What it reads
126 actions, such as download file, download zip archive and find item for shared link.
What it changes
158 actions, such as add domain to list of allowed collaboration domains, add classification to file and add classification to folder.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 284. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

box actions

Reads 126

  • Download file
  • Download zip archive
  • Find item for shared link
  • Find file for shared link
  • Find folder for shared link
  • Find metadata template by instance id
  • Get AI Agent by ID
  • Get ai agent default configuration
  • Get allowed collaboration domain
  • Get box sign request by id
  • Get Box Sign Template by ID
  • Get collaboration
  • Get collection by id
  • Get comment
  • Get current user
  • Get device pin
  • Get Real-Time Server URL for Long-Polling Events
  • Get file information
  • Get file request
  • Get files under retention
  • Get file thumbnail
  • Get file version
  • Get file version legal hold
  • Get file versions under retention
102 more
  • Get folder information
  • Get group
  • Get group membership
  • Get legal hold policy
  • Get legal hold policy assignment
  • Get metadata cascade policy
  • Get metadata instance on file
  • Get metadata instance on folder
  • Get metadata taxonomies for namespace
  • Get metadata taxonomy by taxonomy key
  • Get metadata taxonomy node by ID
  • Get metadata template by id
  • Get metadata template by name
  • Get retention policy
  • Get retention policy assignment
  • Get shared link for file
  • Get shared link for folder
  • Get shared items web links
  • Get shield information barrier with specified id
  • Get shield information barrier report by id
  • Get shield information barrier segment with specified id
  • Get shield information barrier segment member by id
  • Get shield information barrier segment restriction by id
  • Get storage policy
  • Get storage policy assignment
  • Get task
  • Get task assignment
  • Get terms of service
  • Get trashed file
  • Get trashed folder
  • Get trashed web link
  • Get upload session
  • Get user
  • Get user avatar
  • Get user exempt from collaboration domain restrictions
  • Get user invite status
  • Get watermark on file
  • Get watermark for folder
  • Get webhook
  • Get web link
  • Get zip download status
  • List ai agents
  • List all classifications
  • List all collections
  • List all file versions
  • List all global metadata templates
  • List allowed collaboration domains
  • List box sign requests
  • List box sign templates
  • List box skill cards on file
  • List collection items
  • List enterprise device pins
  • List groups for enterprise
  • List all metadata templates for enterprise
  • List enterprise users
  • List user and enterprise events
  • List file app item associations
  • List file collaborations
  • List file comments
  • Review files on legal hold policy assignment
  • List file version legal holds
  • List folder app item associations
  • List folder collaborations
  • List folder locks
  • List group collaborations
  • List members of group
  • List previous file versions for legal hold policy assignment
  • List Box Hubs
  • List items in folder
  • List all legal hold policies
  • List legal hold policy assignments
  • List metadata cascade policies
  • List metadata instances on file
  • List metadata instances on folder
  • List metadata taxonomy nodes
  • List pending collaborations
  • List recently accessed items
  • List retention policies
  • List retention policy assignments
  • List shield information barrier reports
  • List shield information barriers
  • List shield information barrier segment members
  • List shield information barrier segment restrictions
  • List shield information barrier segments
  • List slack integration mappings
  • List storage policies
  • List storage policy assignments
  • List task assignments
  • List tasks on file
  • List teams integration mappings
  • List terms of services
  • List terms of service user statuses
  • List trashed items
  • List upload session parts
  • List user's email aliases
  • List user's groups
  • List users exempt from collaboration domain restrictions
  • List all webhooks
  • List workflows
  • Preflight check before upload
  • Query files folders by metadata
  • Search for content

Changes 111

  • Add domain to list of allowed collaboration domains
  • Add classification to file
  • Add classification to folder
  • Add initial classifications
  • Add or update user avatar
  • Add shared link to file
  • Add shared link to folder
  • Add shared link to web link
  • Add user to group
  • Append metadata taxonomy level
  • Apply watermark to file
  • Apply watermark to folder
  • Ask question
  • Assign legal hold policy
  • Assign retention policy
  • Assign storage policy
  • Assign task
  • Authorize user
  • Commit upload session
  • Copy file
  • Copy file request
  • Copy folder
  • Create AI Agent
  • Create Box Sign Request
87 more
  • Create box skill cards on file
  • Create user exemption from collaboration domain restrictions
  • Create collaboration
  • Create comment
  • Create email alias
  • Create folder
  • Create folder lock
  • Create group
  • Create legal hold policy
  • Create metadata cascade policy
  • Create metadata instance on file
  • Create metadata instance on folder
  • Create metadata taxonomy
  • Create metadata taxonomy levels
  • Create metadata taxonomy node
  • Create metadata template
  • Create retention policy
  • Create shield information barrier
  • Create shield information barrier report
  • Create shield information barrier segment
  • Create shield information barrier segment member
  • Create shield information barrier segment restriction
  • Create slack integration mapping
  • Create task
  • Create Teams integration mapping
  • Create terms of service
  • Create terms of service status for new user
  • Create upload session
  • Create upload session for existing file
  • Create user
  • Create user invite
  • Create webhook
  • Create web link
  • Create zip download
  • Extract metadata freeform
  • Extract metadata structured
  • Force apply metadata cascade policy to folder
  • Generate text
  • Promote file version
  • Refresh access token
  • Request access token
  • Resend Box Sign Request
  • Restore file
  • Restore file version
  • Restore folder
  • Restore web link
  • Starts workflow based on request body
  • Create jobs to terminate user group session
  • Create jobs to terminate users session
  • Transfer owned folders
  • Trim metadata taxonomy levels
  • Unassign legal hold policy
  • Update AI Agent
  • Update all box skill cards on file
  • Update shield information barrier segment with specified id
  • Update box skill cards on file
  • Update collaboration
  • Update comment
  • Update file
  • Update file request
  • Update folder
  • Update group
  • Update group membership
  • Update legal hold policy
  • Update metadata instance on file
  • Update metadata instance on folder
  • Update metadata taxonomy
  • Update metadata taxonomy node
  • Update metadata template
  • Update retention policy
  • Update shared link on file
  • Update shared link on folder
  • Update shared link on web link
  • Change shield information barrier status
  • Update slack integration mapping
  • Update storage policy assignment
  • Update task
  • Update task assignment
  • Update teams integration mapping
  • Update terms of service
  • Update terms of service status for existing user
  • Update user
  • Update webhook
  • Update web link
  • Upload file
  • Upload file version
  • Upload part of file

Deletes 47

  • Cancel box sign request
  • Delete AI Agent
  • Remove domain from list of allowed collaboration domains
  • Delete shield information barrier segment restriction by id
  • Remove box skill cards from file
  • Remove collaboration
  • Remove comment
  • Remove device pin
  • Remove email alias
  • Delete file
  • Permanently remove file
  • Delete file request
  • Remove file version
  • Delete folder
  • Delete folder lock
  • Permanently remove folder
  • Remove group
  • Remove legal hold policy
  • Remove metadata cascade policy
  • Remove metadata instance from file
  • Remove metadata instance from folder
  • Remove metadata taxonomy
  • Remove metadata taxonomy node
  • Remove metadata template
23 more
  • Delete retention policy
  • Remove retention policy assignment
  • Remove shared link from file
  • Remove shared link from folder
  • Remove shared link from web link
  • Delete shield information barrier segment
  • Delete shield information barrier segment member by id
  • Delete Slack integration mapping
  • Unassign storage policy
  • Remove task
  • Unassign task
  • Delete teams integration mapping
  • Remove upload session
  • Delete user
  • Delete user avatar
  • Remove User Domain Exemption
  • Remove user from group
  • Remove watermark from file
  • Remove watermark from folder
  • Remove webhook
  • Remove web link
  • Permanently remove web link
  • Revoke access token

box setup

  1. Signing in to box

    Choose box in Connected apps and approve its consent screen. Your tokens stay with our connection broker and never reach the agent.

  2. Choosing the actions

    Choose which of the 284 actions the agent may use. Start with lookups and add the ones that change box when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

Get started

Tell us what your callers ring about, and we build and test the agent for you.

Get startedSee it answer a call