Castingwords for your voice agent
CastingWords is a transcription service specializing in human-powered, accurate transcripts via a simple API. Get seamless audio-to-text conversion for interviews, meetings, podcasts, and more.
Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.
Integration record
- Status
- Available
- Plan
- Every plan, from Starter at A$49 a month
- How it connects
- With an API key. You create a key in Castingwords and paste it on a secure page in Connected apps.
- What it reads
- 5 actions, such as get Prepay Balance, get Transcript and get registered webhook URL.
- What it changes
- 4 actions, such as order Transcript, order Upgrades and register Webhook.
- What starts an action
- The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
- Custom work
- You choose each action from its list of 9. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
- Checked
- Action list checked 14 November 2026. We haven't tested each action.
Castingwords actions
Reads 5
- Get Prepay Balance
- Get Transcript
- Get registered webhook URL
- List Available SKUs
- Test Webhook Call
Changes 3
- Order Transcript
- Order Upgrades
- Register Webhook
Deletes 1
- Cancel and Refund Audio File
Castingwords setup
Pasting a Castingwords API key
Create an API key in Castingwords, choose Castingwords in Connected apps and paste the key on the secure page.
Choosing the actions
Choose which of the 9 actions the agent may use. Start with lookups and add the ones that change Castingwords when you're ready.
Testing, then publishing
Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.
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