Customerio for your voice agent

Customer.io is a customer engagement platform for targeted messaging across email, SMS, and push. Easily automate, segment, and track communications with your audience.

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Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.

The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Customerio and paste it on a secure page in Connected apps.
What it reads
27 actions, such as find Customers by Email, get Account Region and get Customer Attributes.
What it changes
12 actions, such as add Person to Group, author, Version, and Publish Email and create Profile Alias.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 39. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Customerio actions

Reads 27

  • Find Customers by Email
  • Get Account Region
  • Get Customer Attributes
  • Get Integrations
  • Get Messages
  • Get Newsletter Content Metrics
  • Get Newsletter Metrics
  • Get Segment Customer Count
  • Get Segment Details
  • Get Segment Membership
  • Get Segments
  • Get Transactional Metrics
  • Get Trigger
  • Get Broadcast Triggers
  • Get Customer.io Workspace Webhooks
  • List Activities
  • List Campaigns
  • List Collections
  • List Customer Attributes
  • List IP Addresses
  • List Newsletters
  • List Snippets
  • List Transactional Contents
  • List Transactional Messages
3 more
  • List Workspaces
  • Preview Email
  • Search Customers

Changes 11

  • Add Person to Group
  • Author, Version, and Publish Email
  • Create Profile Alias
  • Create Segment
  • Suppress Customer Profile
  • Identify Person
  • Send Batch CDP Calls
  • Track Event
  • Track Page View
  • Track Screen View
  • Trigger Broadcast

Deletes 1

  • Unsubscribe from Delivery

Customerio setup

  1. Pasting a Customerio API key

    Create an API key in Customerio, choose Customerio in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 39 actions the agent may use. Start with lookups and add the ones that change Customerio when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

Get started

Tell us what your callers ring about, and we build and test the agent for you.

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