DirectIQ for your voice agent

DirectIQ is a transactional email service that sends messages via dashboard API-key integration. It offers simple API-key setup for reliable, scalable transactional sends.

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The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in DirectIQ and paste it on a secure page in Connected apps.
What it reads
None of its actions only read.
What it changes
1 actions, such as send Transactional Email.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 1. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

DirectIQ actions

Changes 1

  • Send Transactional Email

DirectIQ setup

  1. Pasting a DirectIQ API key

    Create an API key in DirectIQ, choose DirectIQ in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 1 actions the agent may use. Start with lookups and add the ones that change DirectIQ when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

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