Detrack for your voice agent
Detrack is a delivery management platform for real-time tracking and proof of delivery. It helps businesses automate notifications and keep customers updated every step of the way.
Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.
Integration record
- Status
- Available
- Plan
- Every plan, from Starter at A$49 a month
- How it connects
- With an API key. You create a key in Detrack and paste it on a secure page in Connected apps.
- What it reads
- 9 actions, such as get Job by DO and Date, get Job By Query and list Depots.
- What it changes
- 10 actions, such as add Collection, bulk Create Depots and create Depot.
- What starts an action
- The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
- Custom work
- You choose each action from its list of 19. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
- Checked
- Action list checked 14 November 2026. We haven't tested each action.
Detrack actions
Reads 9
- Get Job by DO and Date
- Get Job By Query
- List Depots
- List Jobs V2
- Search
- Search Jobs
- View All Collections
- View All Deliveries
- View All Vehicles
Changes 5
- Add Collection
- Bulk Create Depots
- Create Depot
- Edit Delivery
- Update Depots Bulk
Deletes 5
- Delete All Collections
- Delete All Deliveries
- Delete Delivery
- Bulk Delete Depots
- Delete Job by Query
Detrack setup
Pasting a Detrack API key
Create an API key in Detrack, choose Detrack in Connected apps and paste the key on the secure page.
Choosing the actions
Choose which of the 19 actions the agent may use. Start with lookups and add the ones that change Detrack when you're ready.
Testing, then publishing
Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.
More integrations
Get started
Tell us what your callers ring about, and we build and test the agent for you.