Edworking for your voice agent

Edworking is a collaborative workspace for projects, tasks, files, team messages, notifications, and time tracking. Use it to keep project work, updates, and shared files in one place.

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The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Edworking and paste it on a secure page in Connected apps.
What it reads
6 actions, such as get Task, list Folders and list Messages.
What it changes
6 actions, such as add Time Entry, create Task and send Message.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 12. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Edworking actions

Reads 6

  • Get Task
  • List Folders
  • List Messages
  • List Projects
  • List Project States
  • List Tasks

Changes 4

  • Add Time Entry
  • Create Task
  • Send Message
  • Update Task

Deletes 2

  • Delete Task
  • Remove Time Entry

Edworking setup

  1. Pasting a Edworking API key

    Create an API key in Edworking, choose Edworking in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 12 actions the agent may use. Start with lookups and add the ones that change Edworking when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

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