DeskTime for your voice agent

Desktime is an automatic time tracking tool for teams and freelancers. It helps you monitor productivity, manage projects, and analyze work habits in real time.

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Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.

The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in DeskTime and paste it on a secure page in Connected apps.
What it reads
8 actions, such as get Account Details, get All Company Employees and get Employee.
What it changes
3 actions, such as create Project with Optional Task, start Project Task and stop Project Task.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 11. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

DeskTime actions

Reads 8

  • Get Account Details
  • Get All Company Employees
  • Get Employee
  • Get Employee Apps
  • Get Employee Projects
  • Get Employee Basic Data
  • Get Projects List
  • Ping DeskTime API

Changes 3

  • Create Project with Optional Task
  • Start Project Task
  • Stop Project Task

DeskTime setup

  1. Pasting a DeskTime API key

    Create an API key in DeskTime, choose DeskTime in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 11 actions the agent may use. Start with lookups and add the ones that change DeskTime when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

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Tell us what your callers ring about, and we build and test the agent for you.

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