Contacts+ for your voice agent
Contacts+ is a contact management service for personal account, contact, and tag data. It helps keep address books organized, searchable, and easier to maintain across workflows.
Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.
Integration record
- Status
- Needs setup
- Plan
- Every plan, from Starter at A$49 a month
- How it connects
- With your own Contacts+ app. You register an app in Contacts+'s developer settings, paste its client ID and secret in Connected apps, then sign in.
- What it reads
- 6 actions, such as get Account, get Contacts and get Tags.
- What it changes
- 7 actions, such as create Contact, create Tag and update Contact.
- What starts an action
- The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
- Custom work
- You choose each action from its list of 13. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
- Checked
- Action list checked 14 November 2026. We haven't tested each action.
Contacts+ actions
Reads 6
- Get Account
- Get Contacts
- Get Tags
- List Contacts
- List Tags
- Search Contacts
Changes 5
- Create Contact
- Create Tag
- Update Contact
- Update Contact Tags
- Update Tag
Deletes 2
- Delete Contact
- Delete Tag
Contacts+ setup
Registering your Contacts+ app
Create an app in Contacts+'s developer settings and copy its client ID and secret. Connected apps shows the redirect address to give it.
Signing in to Contacts+
Paste the client ID and secret in Connected apps, then sign in and approve access.
Choosing the actions
Choose which of the 13 actions the agent may use. Start with lookups and add the ones that change Contacts+ when you're ready.
Testing, then publishing
Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.
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