Fireberry for your voice agent

Fireberry is a CRM platform that streamlines customer and sales management. It helps businesses organize contacts, automate sales, and integrate with other business tools.

Get startedAll integrations

Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.

The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Fireberry and paste it on a secure page in Connected apps.
What it reads
52 actions, such as get an Account, get a CRM Order and get All Accounts.
What it changes
71 actions, such as create a Competitor, create a Fireberry contact and create an Activity Log.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 123. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Fireberry actions

Reads 52

  • Get an Account
  • Get a CRM Order
  • Get All Accounts
  • Get All Activity Logs (v2)
  • Get all articles from Fireberry
  • Get All Assets
  • Get All Business Units (v2)
  • Get All Campaigns
  • Get All Competitors (v2)
  • Get All Contacts
  • Get All Contracts
  • Get All Custom Object Records
  • Get All Meetings
  • Get All Notes (Detailed)
  • Get All Objects
  • Get All Order Items
  • Get All Orders
  • Get All Phone Calls
  • Get All Projects (v2)
  • Get All Tasks
  • Get All Tickets
  • Get All Users
  • Get a Meeting
  • Get an Activity Log
28 more
  • Get an Article
  • Get an Asset
  • Get an Object
  • Get an Object's Fields
  • Get an Opportunity
  • Get an Order Item
  • Get a Note
  • Get a phone call record
  • Get a Product
  • Get a Project
  • Get a Task
  • Get a Ticket
  • Get Campaign by ID
  • Get a Competitor
  • Get a Contact
  • Get Custom Object Record
  • Get Field Details
  • Get Object Field Values
  • Get Items for an Order
  • Get Picklist Field Values
  • Get Picklist Values
  • Get Related Records
  • Get Fireberry Task by ID
  • Get a Fireberry user by ID
  • List All Opportunities
  • List All Products
  • Query Records
  • Query Fireberry records with filters

Changes 51

  • Create a Competitor
  • Create a Fireberry contact
  • Create an Activity Log
  • Create a date field
  • Create a Fireberry lookup field
  • Create a new Fireberry account
  • Create an Article
  • Create a Fireberry asset
  • Create an Opportunity
  • Create an Order Item
  • Create a note
  • Create a phone call
  • Create a Fireberry product
  • Create a Project
  • Create a Task
  • Create a Ticket
  • Create a URL field
  • Create a Campaign
  • Create a CRM Order
  • Upload file to Fireberry record
  • Create a Fireberry meeting
  • Create a new Fireberry record
  • Update a Business Unit
  • Update Fireberry Account
27 more
  • Update a Fireberry Competitor
  • Update a Fireberry contact
  • Update a Contract
  • Update an Activity Log
  • Update a Date Field
  • Update a Date & Time Field
  • Update a Formula Field
  • Update an HTML Field
  • Update a Fireberry Meeting
  • Update a Fireberry article
  • Update an Asset
  • Update an Email Address Field
  • Update an Opportunity
  • Update an Order Item
  • Update a Number Field
  • Update a Phone Number Field
  • Update a Product
  • Update a Project
  • Update a Text Area Field
  • Update a Text Field
  • Update a Ticket
  • Update a URL Field
  • Update a User
  • Update a Fireberry Campaign
  • Update a CRM Order
  • Update a phone call record
  • Update a Task (V2)

Deletes 20

  • Delete an Account
  • Delete a Competitor
  • Delete a contract
  • Delete an Activity Log
  • Delete a custom field
  • Delete an Article
  • Delete a Fireberry asset
  • Delete an Opportunity
  • Delete an Order Item
  • Delete a Note
  • Delete a Phone Call
  • Delete a project
  • Delete a task
  • Delete a ticket
  • Delete a Business Unit
  • Delete a Fireberry campaign
  • Delete a Contact
  • Delete a CRM User
  • Delete a Meeting
  • Delete a product

Fireberry setup

  1. Pasting a Fireberry API key

    Create an API key in Fireberry, choose Fireberry in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 123 actions the agent may use. Start with lookups and add the ones that change Fireberry when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

Get started

Tell us what your callers ring about, and we build and test the agent for you.

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