Folk for your voice agent

Folk is a next-generation CRM that helps teams manage and nurture their relationships efficiently. It streamlines contact management, making team collaboration and outreach simple and organized.

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Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.

The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Folk and paste it on a secure page in Connected apps.
What it reads
14 actions, such as get Company, get Current Workspace User and get Note.
What it changes
12 actions, such as create Company, create Custom Object and create Interaction.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 26. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Folk actions

Reads 14

  • Get Company
  • Get Current Workspace User
  • Get Note
  • Get Person
  • Get User
  • List Companies
  • List Group Custom Fields
  • List Groups
  • List Interactions
  • List Notes
  • List People
  • List Reminders
  • List Users
  • List Webhooks

Changes 8

  • Create Company
  • Create Custom Object
  • Create Interaction
  • Create Note
  • Create Person
  • Update Company
  • Update Note
  • Update Person

Deletes 4

  • Delete Company
  • Delete Note
  • Delete Person
  • Delete Reminder

Folk setup

  1. Pasting a Folk API key

    Create an API key in Folk, choose Folk in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 26 actions the agent may use. Start with lookups and add the ones that change Folk when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

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