Flatfile for your voice agent
Flatfile is a data exchange platform for collecting, validating, and transforming structured data. Use it to run cleaner imports and collaborative data onboarding workflows.
Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.
Integration record
- Status
- Available
- Plan
- Every plan, from Starter at A$49 a month
- How it connects
- With an API key. You create a key in Flatfile and paste it on a secure page in Connected apps.
- What it reads
- 9 actions, such as get Job, get Sheet and get Space.
- What it changes
- 3 actions, such as insert Records, update Records and delete Records.
- What starts an action
- The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
- Custom work
- You choose each action from its list of 12. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
- Checked
- Action list checked 14 November 2026. We haven't tested each action.
Flatfile actions
Reads 9
- Get Job
- Get Sheet
- Get Space
- List Environments
- List Files
- List Jobs
- List Records
- List Spaces
- List Workbooks
Changes 2
- Insert Records
- Update Records
Deletes 1
- Delete Records
Flatfile setup
Pasting a Flatfile API key
Create an API key in Flatfile, choose Flatfile in Connected apps and paste the key on the secure page.
Choosing the actions
Choose which of the 12 actions the agent may use. Start with lookups and add the ones that change Flatfile when you're ready.
Testing, then publishing
Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.
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