GorillaDesk for your voice agent

GorillaDesk is field service management software for pest control and service businesses. It helps teams manage customers, jobs, estimates, invoices, payments, and daily operations in one place.

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Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.

The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in GorillaDesk and paste it on a secure page in Connected apps.
What it reads
11 actions, such as get Company, get Credits and get Customers.
What it changes
2 actions, such as create Customer and create Customer Note.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 13. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

GorillaDesk actions

Reads 11

  • Get Company
  • Get Credits
  • Get Customers
  • Get Documents
  • Get Estimates
  • Get Invoices
  • Get Jobs
  • Get Payments
  • Get Services
  • Get Users
  • List Phone Types

Changes 2

  • Create Customer
  • Create Customer Note

GorillaDesk setup

  1. Pasting a GorillaDesk API key

    Create an API key in GorillaDesk, choose GorillaDesk in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 13 actions the agent may use. Start with lookups and add the ones that change GorillaDesk when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

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