HERE for your voice agent

HERE Technologies offers robust mapping and location data APIs for developers. It delivers precise geolocation, routing, and map visualization to power location-aware apps.

Get startedAll integrations

Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.

The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in HERE and paste it on a secure page in Connected apps.
What it reads
82 actions, such as browse Places, calculate Fleet Telematics Route and solve Vehicle Routing Problem.
What it changes
15 actions, such as autosuggest Places, coordinates to Tile Indices and decode Route Handle.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 98. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

HERE actions

Reads 82

  • Browse Places
  • Calculate Fleet Telematics Route
  • Solve Vehicle Routing Problem
  • Find Optimal Waypoint Sequence
  • Get Aliases Service Health
  • Get Aliases Service Version
  • Get Associations Service Health
  • Get Associations Service Version
  • Get Address Autocomplete
  • Get Base Map Tile
  • Get Bulkjobs Service Health
  • Get Bulkjobs Service Version
  • Get C2C Service Health
  • Get C2C Service Version
  • Get Copyright
  • Get Transit Departures
  • Get Events Health Status
  • Get Events Service Version
  • Get Features
  • Get Geofences Health
  • Get Geofences Service Version
  • Get Service Health Status
  • Get Incident By ID
  • Get Raster Tile API Info
58 more
  • Get Isolines
  • Get Labels Service Health
  • Get Labels Service Version
  • Get Label Tile
  • Get Supported Languages
  • Get Largedata Service Health
  • Get Largedata Service Version
  • Get Locations Service Health
  • Get Locations Service Version
  • Get Map Image
  • Get Map Tile with Transit
  • Compute Routing Matrix
  • Get Matrix Calculation Result
  • Get Metadata Service Health
  • Get Service Version
  • Get Notifications Service Health
  • Get Notifications Service Version
  • Get OpenAPI Specification
  • Get Political Views
  • Get Tour Planning Solution
  • Get Matrix Routing Profile
  • List Matrix Routing Profiles
  • Get Registry Health
  • Get Registry Service Version
  • Get Raster Map Tile
  • Calculate Routes
  • Get Rules Service Health
  • Get Rules Service Version
  • Get Sensors Health
  • Get Sensors Service Version
  • Get Shadows Service Health
  • Get Shadows Service Version
  • Get Shipments Health
  • Get Shipments Service Version
  • Get Transit Stations
  • Get Tour Planning Job Status
  • Get Server Timestamp
  • Get Traces Service Health
  • Get Tracking Service Version
  • Get Traffic Flow
  • Get Traffic Incidents
  • Get Traffic Tile
  • Get Users Service Health
  • Get Users Service Version
  • Get Vector Tile
  • Get Vector Tiles Layers Documentation
  • Get Vector Tiles Copyright
  • Get Vector Tiles Info
  • Get Vector Tiles Languages
  • Get Vector Tiles OpenAPI Specification
  • Get Vector Tiles Proto Formats
  • Get Vector Tiles Proto File
  • Get Vector Tiles Political Views
  • Get Version
  • Get Waypoint Sequence
  • Daily Weather Forecast
  • Get Weather Observation
  • Lookup Location by HERE ID

Changes 14

  • Autosuggest Places
  • Coordinates to Tile Indices
  • Decode Route Handle
  • Discover Places
  • Geocode Address
  • Import Route from Trace
  • Locate Device
  • Calculate Routes via POST
  • Reverse Geocode Coordinates
  • Submit Tour Planning Problem
  • Submit Tour Planning Problem (Async)
  • Weather Alerts
  • Get Astronomy Forecast
  • Hourly Weather Forecast

Deletes 1

  • Cancel Tour Planning Problem

HERE setup

  1. Pasting a HERE API key

    Create an API key in HERE, choose HERE in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 98 actions the agent may use. Start with lookups and add the ones that change HERE when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

Get started

Tell us what your callers ring about, and we build and test the agent for you.

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