Kintone REST for your voice agent

Kintone REST is Kintone's REST API for managing apps, records, and settings. Use delegated OAuth to securely grant read and write access for integrations.

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The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Needs setup
Plan
Every plan, from Starter at A$49 a month
How it connects
With your own Kintone REST app. You register an app in Kintone REST's developer settings, paste its client ID and secret in Connected apps, then sign in.
What it reads
22 actions, such as download File, get Action Settings and get App.
What it changes
33 actions, such as add Comment, add Form Fields and add Preview App.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 55. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Kintone REST actions

Reads 22

  • Download File
  • Get Action Settings
  • Get App
  • Get App Deploy Status
  • Get App Permissions
  • Get App Settings
  • Get Customization
  • Get Field Permissions
  • Get Form
  • Get Form Fields
  • Get Form Layout
  • Get General Notification Settings
  • Get Graph Settings
  • Get Per Record Notification Settings
  • Get Process Management Settings
  • Get Record
  • Get Record Permissions
  • Get Reminder Notification Settings
  • Get Views
  • List Apps
  • List Comments
  • Search Records

Changes 30

  • Add Comment
  • Add Form Fields
  • Add Preview App
  • Create Record
  • Create Records
  • Deploy App Settings
  • Discard App Settings Changes
  • Update Action Settings
  • Update App Permissions
  • Update Assignees
  • Update Customization
  • Update Field Permissions
  • Update Form Fields
  • Update Form Layout
  • Update General Notification Settings
  • Update General Settings
  • Update Graph Settings
  • Update Per Record Notification Settings
  • Update Preview App Permissions
  • Update Preview Field Permissions
  • Update Preview Record Permissions
  • Update Process Management Settings
  • Update Record
  • Update Record Permissions
6 more
  • Update Records
  • Update Reminder Notification Settings
  • Update Status
  • Update Statuses
  • Update Views
  • Upload File

Deletes 3

  • Delete Comment
  • Delete Form Fields
  • Delete Records

Kintone REST setup

  1. Registering your Kintone REST app

    Create an app in Kintone REST's developer settings and copy its client ID and secret. Connected apps shows the redirect address to give it.

  2. Signing in to Kintone REST

    Paste the client ID and secret in Connected apps, then sign in and approve access.

  3. Choosing the actions

    Choose which of the 55 actions the agent may use. Start with lookups and add the ones that change Kintone REST when you're ready.

  4. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

Get started

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