Kintone for your voice agent

Kintone is Cybozu's low-code business app platform for building team databases, workflows, and custom apps. It helps teams centralize work data, processes, and user administration without heavy custom development.

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Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.

The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Kintone and paste it on a secure page in Connected apps.
What it reads
4 actions, such as get User Access, list Departments or Groups and list Department or Group Members.
What it changes
12 actions, such as change User Login Codes, create Departments and create Groups.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 16. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Kintone actions

Reads 4

  • Get User Access
  • List Departments or Groups
  • List Department or Group Members
  • List Users

Changes 11

  • Change User Login Codes
  • Create Departments
  • Create Groups
  • Create Users
  • Replace Group Users
  • Replace User Departments
  • Replace User Groups
  • Set User Service Assignments
  • Update Departments
  • Update Groups
  • Update Users

Deletes 1

  • Delete Users, Departments, or Groups

Kintone setup

  1. Pasting a Kintone API key

    Create an API key in Kintone, choose Kintone in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 16 actions the agent may use. Start with lookups and add the ones that change Kintone when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

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