Jira for your voice agent

Jira is Atlassian’s platform for bug tracking, issue tracking, and agile project management. It helps teams organize work, prioritize tasks, and deliver projects efficiently.

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The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
One click. You sign in to Jira from Connected apps and approve access. There's no API key to paste.
What it reads
112 actions, such as bulk Fetch Issue Changelogs, check User Permissions and bulk Fetch Issues.
What it changes
54 actions, such as add Attachment, add Comment and add Field to Screen Tab.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 166. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Jira actions

Reads 112

  • Bulk Fetch Issue Changelogs
  • Check User Permissions
  • Bulk Fetch Issues
  • Find Users 2
  • Find Users For Picker
  • Find Users With Permissions
  • Get All Groups
  • Get All Issue Type Schemes
  • Get all projects
  • Get Issue Statuses
  • Get All Users
  • Get Attachment
  • Get Attachment Meta
  • Get Board
  • Get Board Configuration
  • Get Bulk Operation Status
  • Get Comment
  • Get Component
  • Get Create Field Metadata for Issue Type
  • Get Current User
  • Get Dashboard Item Properties
  • Get Dashboards
  • Get Favorite Filters
  • Get fields
88 more
  • Get custom fields paginated
  • Get Filter
  • Get Group
  • Get Service Management Info
  • Get Issue
  • Get Issue Changelogs
  • Get Issue Edit Meta
  • Get Issue Form
  • Get Issue Link
  • Get Issue Link Type
  • Get Issue Link Types
  • Get issue picker
  • Get Issue Property
  • Get Issue Resolutions
  • Get Issue Type
  • Get issue types
  • Get Issue Watchers
  • Get JQL autocomplete reference data
  • Get JQL autocomplete suggestions
  • Get My Permissions
  • Get User Locale Preference
  • Get Permissions
  • Get Permission Scheme
  • Get Permitted Projects
  • Get Project
  • Get Project Notification Scheme
  • Get Project Permission Scheme
  • Get Project Roles
  • Get Project Templates
  • Get Project Type
  • Get Project Versions
  • Get Project Workflow Schemes
  • Get Recent Projects
  • Get Issue Remote Links
  • Get Request Approvals
  • Get Server Info
  • Get Service Desk Request Type Fields
  • Get Sprint
  • Get System Avatars
  • Get Transitions
  • Get Universal Avatar Type Owner
  • Get Universal Avatar View Type
  • Get User
  • Get User Groups
  • Get Version
  • Get Avatar Image
  • Get Issue Votes
  • Get Worklogs
  • Get Worklogs By IDs
  • List Assignable Users
  • List Board Quick Filters
  • List Boards
  • List Comments by IDs
  • List Custom Field Context Default Values
  • List Custom Field Context Issue Type Mappings
  • List Custom Field Context Options
  • List Custom Field Context Project Mappings
  • List Custom Field Contexts
  • List Dashboard Gadgets
  • List Field Configuration Fields
  • List Field Project Associations
  • List Field Scheme Fields
  • List Jira Filters
  • List Group Members
  • List Groups (Picker)
  • List Issue Comments
  • List Issue Forms
  • List Issue Property Keys
  • List Issue Type Screen Scheme Mappings
  • List Priorities
  • List Project Issue Type Schemes
  • List Project Types
  • List Project Versions Paginated
  • List Screens
  • List Screen Schemes
  • List Screen Tab Fields
  • List Screen Tabs
  • List Service Desk Customers
  • List Service Desk Request Types
  • List Service Desks
  • List Sprints
  • List Updated Worklogs
  • Search Approximate Count
  • Search Dashboards
  • Search Issues Using JQL (GET)
  • Search issues
  • Validate Workflow Update
  • Who Am I

Changes 41

  • Add Attachment
  • Add Comment
  • Add Field to Screen Tab
  • Add Users to Project Role
  • Add User to Group
  • Add Watcher to Issue
  • Add Worklog
  • Analyse Jira Expression
  • Assign Custom Field Context Projects
  • Assign Issue
  • Bulk Create Issues
  • Bulk Move Issues
  • Create Board
  • Create Component
  • Create Custom Field
  • Create Custom Field Context
  • Create Custom Field Context Options
  • Create Filter
  • Create Group
  • Create Issue
  • Link Issues
  • Create Issue Link Type
  • Create Issue Type
  • Get JQL Autocomplete Data
17 more
  • Create or Update Remote Issue Link
  • Create Project
  • Create Screen
  • Create Screen Scheme
  • Create Service Desk Request
  • Create Sprint
  • Create Version
  • Edit Issue
  • Evaluate Jira Expression
  • Move Issues to Sprint
  • Parse JQL Queries
  • Send Notification for Issue
  • Set Issue Property
  • Transition Issue
  • Update Comment
  • Update Sprint
  • Update Version

Deletes 13

  • Delete Attachment
  • Delete Comment
  • Delete Issue
  • Delete Issue Form
  • Delete Issue Link
  • Delete Project Role
  • Delete Statuses
  • Delete Version
  • Delete Worklog
  • Remove Field from Screen Tab
  • Remove User from Group
  • Remove User from Project Role
  • Remove Watcher from Issue

Jira setup

  1. Signing in to Jira

    Choose Jira in Connected apps and approve its consent screen. Your tokens stay with our connection broker and never reach the agent.

  2. Choosing the actions

    Choose which of the 166 actions the agent may use. Start with lookups and add the ones that change Jira when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

Get started

Tell us what your callers ring about, and we build and test the agent for you.

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