Lob for your voice agent

Lob is a direct mail automation and address verification platform for businesses. It streamlines sending physical mail and validating addresses at scale with a simple API.

Get startedAll integrations

Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.

The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Lob and paste it on a secure page in Connected apps.
What it reads
7 actions, such as get Domain, get Link and list Domains.
What it changes
6 actions, such as create Domain, create Link and update Link.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 13. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Lob actions

Reads 7

  • Get Domain
  • Get Link
  • List Domains
  • List Shortened Links
  • List QR Code Analytics
  • List Uploads
  • Validate Identity

Changes 3

  • Create Domain
  • Create Link
  • Update Link

Deletes 3

  • Delete Domain
  • Delete Link
  • Delete Upload

Lob setup

  1. Pasting a Lob API key

    Create an API key in Lob, choose Lob in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 13 actions the agent may use. Start with lookups and add the ones that change Lob when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

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Tell us what your callers ring about, and we build and test the agent for you.

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