Loops.so for your voice agent

Loops.so is a modern email platform for SaaS companies to manage product, marketing, and transactional emails. It streamlines communication, so you can engage users with smarter, targeted campaigns.

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Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.

The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Loops.so and paste it on a secure page in Connected apps.
What it reads
6 actions, such as find Contact, get Contact Properties and get Dedicated Sending IPs.
What it changes
5 actions, such as create Contact, create Contact Property and send Event.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 11. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Loops.so actions

Reads 6

  • Find Contact
  • Get Contact Properties
  • Get Dedicated Sending IPs
  • Get Mailing Lists
  • List Transactional Emails
  • Test API Key

Changes 4

  • Create Contact
  • Create Contact Property
  • Send Event
  • Update Contact

Deletes 1

  • Delete Contact

Loops.so setup

  1. Pasting a Loops.so API key

    Create an API key in Loops.so, choose Loops.so in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 11 actions the agent may use. Start with lookups and add the ones that change Loops.so when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

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