Moderation API for your voice agent

Moderation API is a content safety service for detection, human review, author management, and moderation actions. Use it to keep user-generated content safer with clear workflows and audit-ready decisions.

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The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Moderation API and paste it on a secure page in Connected apps.
What it reads
6 actions, such as get Account and Quota, get Review Queue and get Wordlist.
What it changes
5 actions, such as evaluate Content Without Storage, execute Moderation Action and modify Wordlist Words.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 11. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Moderation API actions

Reads 6

  • Get Account and Quota
  • Get Review Queue
  • Get Wordlist
  • List Moderation Actions
  • List Review Queue Items
  • List Wordlists

Changes 5

  • Evaluate Content Without Storage
  • Execute Moderation Action
  • Modify Wordlist Words
  • Set Review Queue Item Status
  • Submit Content for Moderation

Moderation API setup

  1. Pasting a Moderation API API key

    Create an API key in Moderation API, choose Moderation API in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 11 actions the agent may use. Start with lookups and add the ones that change Moderation API when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

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