Omnisend for your voice agent

Omnisend is a marketing automation platform for ecommerce, specializing in email and SMS campaigns. It helps online businesses engage customers and boost sales with targeted, automated messaging.

Get startedAll integrations

Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.

The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
One click. You sign in to Omnisend from Connected apps and approve access. There's no API key to paste.
What it reads
18 actions, such as get Batches, get Batch Information and get Batch Item.
What it changes
25 actions, such as add Cart Product, create Batch and create Cart.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 43. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Omnisend actions

Reads 18

  • Get Batches
  • Get Batch Information
  • Get Batch Item
  • Get Batch Items
  • Get Brand
  • Get Cart
  • Get Category
  • Get Contact
  • Get Order
  • Get Product
  • Get Product Category
  • List Campaigns
  • List Carts
  • List Categories
  • List Contacts
  • List Events
  • List Product Categories
  • List Products

Changes 19

  • Add Cart Product
  • Create Batch
  • Create Cart
  • Create Category
  • Create Order
  • Create or Update Contact
  • Create Product
  • Create Product Category
  • Replace Cart
  • Replace Cart Product
  • Replace Category
  • Replace Order
  • Replace Product
  • Send Event
  • Update Cart
  • Update Cart Product
  • Update Contact
  • Update Order Status
  • Update Product Category

Deletes 6

  • Delete Cart
  • Delete Category
  • Delete Order
  • Delete Product
  • Delete Product Category
  • Remove Cart Product

Omnisend setup

  1. Signing in to Omnisend

    Choose Omnisend in Connected apps and approve its consent screen. Your tokens stay with our connection broker and never reach the agent.

  2. Choosing the actions

    Choose which of the 43 actions the agent may use. Start with lookups and add the ones that change Omnisend when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

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Tell us what your callers ring about, and we build and test the agent for you.

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