Onesignal user auth for your voice agent

OneSignal is a customer engagement platform for push notifications, email, SMS, and in-app messaging. It streamlines how businesses reach, engage, and retain their users across channels.

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The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Onesignal user auth and paste it on a secure page in Connected apps.
What it reads
8 actions, such as view OneSignal Segment, view App and view Broadcasts.
What it changes
4 actions, such as create or Update OneSignal User, edit OneSignal Device and update Subscription By Token.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 12. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Onesignal user auth actions

Reads 8

  • View OneSignal Segment
  • View App
  • View Broadcasts
  • View OneSignal Device
  • View Outcomes
  • View Segments
  • View OneSignal User
  • View User Unread Message Count

Changes 3

  • Create or Update OneSignal User
  • Edit OneSignal Device
  • Update Subscription By Token

Deletes 1

  • Delete User Alias

Onesignal user auth setup

  1. Pasting a Onesignal user auth API key

    Create an API key in Onesignal user auth, choose Onesignal user auth in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 12 actions the agent may use. Start with lookups and add the ones that change Onesignal user auth when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

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