One drive for your voice agent

OneDrive is Microsoft’s cloud storage for storing, syncing, and sharing files across devices. Access your files securely anywhere with real-time collaboration and offline support.

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The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
One click. You sign in to One drive from Connected apps and approve access. There's no API key to paste.
What it reads
57 actions, such as calculate Workbook, download a file and download file by path.
What it changes
44 actions, such as add Workbook Worksheet, check In Drive Item and checkout Drive Item.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 101. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

One drive actions

Reads 57

  • Calculate Workbook
  • Download a file
  • Download file by path
  • Download item as format
  • Download Item Thumbnail
  • Download Drive Item Version Content
  • Download Thumbnail by Path
  • Get document comments
  • Get Drive
  • Get DriveItem by Sharing URL
  • Get Drive Item List Item
  • Get Drives Following
  • Get Group Drive
  • Get Item Metadata
  • Get Item by Path
  • Get Item Permissions
  • Get Item Thumbnails
  • Get Item Versions
  • Get Drive Root Folder
  • Get Shared Item by ShareId
  • Get SharePoint List Items
  • Get Site Details
  • Get SharePoint Site Page Content
  • Get Drive Special Folder
33 more
  • Get User Profile
  • Get Workbook Range Fill
  • Get Workbook Used Range
  • Get Workbook Worksheet
  • List Drive Activities
  • List All Drive Items
  • List Drive Bundles
  • List Drives
  • List Folder Children
  • List Followed Sites
  • List Drive Item Activities
  • List OneDrive Shared Items
  • List Root Drive Changes
  • List Shared Drive Item Children
  • List Shares Permission
  • List SharePoint Item Permissions
  • List SharePoint List Items Delta
  • List Site Columns
  • List Site Drive Items Delta
  • List Site Lists
  • List Site Recycle Bin Items
  • List Site Subsites
  • List Subscriptions
  • List Workbook Names
  • List Workbook Worksheets
  • Find Item
  • Find Folder
  • List OneDrive items
  • Preview Drive Item
  • Read Workbook Range
  • Search Drive Items
  • Search Items
  • Search SharePoint Sites

Changes 35

  • Add Workbook Worksheet
  • Check In Drive Item
  • Checkout Drive Item
  • Close Workbook Session
  • Copy Item
  • Create Drive Item Permission
  • Create Sharing Link
  • Create SharePoint List Item
  • Create Upload Session
  • Create Upload Session By Path
  • Create Workbook Session
  • Discard Checkout
  • Follow Drive Item
  • Format Workbook Range
  • Grant Shares Permission
  • Grant SharePoint Item Permission
  • Inspect Workbook Table
  • Invite User to Drive Item
  • Move Item
  • Create folder
  • Create a new text file
  • Upload file
  • Restore Deleted Item
  • Restore Item Version
11 more
  • Track Folder Changes
  • Delete Drive Following
  • Update Drive Item Metadata
  • Update Drive Item Permissions
  • Update File Content
  • Update SharePoint Item Permission
  • Update SharePoint List Item Fields
  • Update Table Column Range
  • Update Workbook Range
  • Update Workbook Worksheet
  • Write Workbook Cell

Deletes 9

  • Clear Workbook Range
  • Delete Item
  • Permanently Delete Drive Item
  • Delete Drive Item Permission
  • Delete Shares Permission
  • Delete SharePoint Item Permission
  • Delete Workbook Range
  • Delete Workbook Worksheet
  • Revoke Sharing Link Grants

One drive setup

  1. Signing in to One drive

    Choose One drive in Connected apps and approve its consent screen. Your tokens stay with our connection broker and never reach the agent.

  2. Choosing the actions

    Choose which of the 101 actions the agent may use. Start with lookups and add the ones that change One drive when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

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