Outline for your voice agent

Outline is a team knowledge base and wiki for creating, organizing, and sharing documentation. It helps teams keep decisions, guides, and project knowledge easy to find.

Get startedAll integrations

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The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Outline and paste it on a secure page in Connected apps.
What it reads
45 actions, such as export All Collections, export Collection and export Document.
What it changes
56 actions, such as activate User, add Group to Collection and add Document User.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 101. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Outline actions

Reads 45

  • Export All Collections
  • Export Collection
  • Export Document
  • Get Attachment Redirect URL
  • Get authentication config
  • Get Collection Info
  • Get Collection Documents
  • Get Comment
  • Get Document Info
  • Get Document Children Structure
  • Get File Operation Info
  • Get Group Info
  • Get OAuth Client Info
  • Get Revision Info
  • Get Share Info
  • Get Template Info
  • Get User Info
  • List Archived Documents
  • List Collection Group Memberships
  • List collection memberships
  • List Collections
  • List Comments
  • List Data Attributes
  • List Deleted Documents
21 more
  • List Document Group Memberships
  • List document memberships
  • List Documents
  • List Document Users
  • List Draft Documents
  • List Events
  • List File Operations
  • List Group Memberships
  • List Groups
  • List OAuth Authentications
  • List OAuth Clients
  • List Recently Viewed Documents
  • List Revisions
  • List Shares
  • List Stars
  • List Templates
  • List Users
  • List Views
  • Retrieve Auth Info
  • Search Documents
  • Search Document Titles

Changes 37

  • Activate User
  • Add Group to Collection
  • Add Document User
  • Add Group to Document
  • Add User to Group
  • Add User to Collection
  • Create Attachment
  • Create Collection
  • Create Comment
  • Create Document
  • Create Group
  • Create OAuth Client
  • Create Share
  • Create Star
  • Create Template
  • Create View
  • Duplicate Document
  • Duplicate Template
  • Invite Users
  • Move Document
  • Redirect File Operation
  • Restore Document
  • Restore Template
  • Rotate OAuth Client Secret
13 more
  • Suspend User
  • Create Template from Document
  • Unpublish Document
  • Update Collection
  • Update Comment
  • Update Document
  • Update Group
  • Update OAuth Client
  • Update Share
  • Update Star
  • Update Template
  • Update User
  • Update User Role

Deletes 19

  • Archive Document
  • Delete Attachment
  • Delete Collection
  • Delete Comment
  • Delete Document
  • Delete File Operation
  • Delete Group
  • Delete OAuth Authentication
  • Delete OAuth Client
  • Delete Star
  • Delete Template
  • Delete User
  • Empty Documents Trash
  • Remove Collection Group
  • Remove Collection User
  • Remove Document User
  • Remove Group from Document
  • Remove Group User
  • Revoke Share

Outline setup

  1. Pasting a Outline API key

    Create an API key in Outline, choose Outline in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 101 actions the agent may use. Start with lookups and add the ones that change Outline when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

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