Safetyculture for your voice agent

SafetyCulture is a platform for digital inspections, audits, and workplace safety management. It helps teams boost safety, quality, and efficiency with mobile-first tools.

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Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.

The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Safetyculture and paste it on a secure page in Connected apps.
What it reads
131 actions, such as download Inspection Media, get Action Assignees Feed and get Actions.
What it changes
126 actions, such as bulk Add File Owners, add Incident Collaborators and assign Permission Set.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 258. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Safetyculture actions

Reads 131

  • Download Inspection Media
  • Get Action Assignees Feed
  • Get Actions
  • Get Asset
  • Get Asset By Code
  • Get Assets Feed
  • Get Asset Type
  • Get Credential Settings
  • Get Credential Type
  • Get Directory Folder
  • Get Directory Folder Users
  • Get Directory Folder Users Associated
  • Get Directory Folder Users Inherited
  • Get Directory Organization Labels
  • Get Folders By Parent
  • Get Documents
  • Get Incident Questions And Answers
  • Get Category Detail Fields
  • Get Incidents Count
  • Get Incidents Investigation
  • Get Incidents OSHA Establishment Employees
  • Get OSHA Establishment
  • Get Establishment Hours
  • Get Inspection Details
107 more
  • Get Integrations Apps Installation
  • Get Investigation Access
  • Get Investigation Actions Count
  • Get Investigation Inspection Count
  • Get Investigation Issue Count
  • Get Investigation Media Count
  • Get Investigation PDF Report
  • Get Lesson Attempts
  • Get Lesson Progress Events
  • Get Lesson Statistics
  • Get Loneworker Jobs
  • Get Permission Set
  • Get Rapid Refresh Answers
  • Get Sensor ID
  • Get Signature Secret
  • Get Survey Answers
  • Get Survey Question Definitions
  • Get Tasks Action Labels
  • Get Tasks Actions
  • Get Action Shared Link
  • Get Tasks Custom Fields Unmapped
  • Get Tasks Incident
  • Get Tasks Incidents PDF Report
  • Get Timeline
  • Get Training Collections
  • Get Training Courses
  • Get Training Course Lessons
  • Get Training Courses Statistics
  • Get Training Individual Leaderboards
  • Get Training Paths
  • Get Training Rapid Refresh
  • Get Training Slides Statistics
  • Get Training User Lesson Progress
  • Get Slide User Statistics
  • Get User Groups
  • Get User Lesson Progress Events
  • Get Users Upsert Job
  • Get User Attributes
  • Get Webhook
  • List Action Fields
  • List Actions
  • List Activity Log Events
  • List Assets
  • List Asset Type Fields
  • List Companies Feed
  • List Company Documents Feed
  • List Company Members Feed
  • List Company Document Types
  • List Company Types
  • List Company Types with Metrics
  • List Contractor Companies
  • List Create-or-Update Users Jobs
  • List Credential Versions
  • List Directory Folders
  • List Directory User Folder IDs
  • List Credential Types
  • List Fields
  • List Groups
  • List Groups (Feed)
  • List Group Users
  • List Heads Ups (Management)
  • List Incidents Categories
  • List Incidents Field Library
  • List Incidents Fields
  • List Incidents Investigation Detail Fields
  • List Incidents Investigation Fields
  • List Investigation Relationships
  • List Incidents Investigations
  • List Investigations (Advanced)
  • List Incidents Settings Log
  • List Incidents OSHA Cases
  • List OSHA Establishments
  • List Incidents Statuses
  • List Inspection Feed
  • List Integration Applications
  • List Integrations Apps Installations
  • List Investigation Actions
  • List Investigation Inspections
  • List Investigation Issues
  • List Investigation Activity Log
  • List Investigation Media
  • List Issue Assignees
  • List Issue Relations
  • List Issues
  • List Issue Timeline Items
  • List Permission Sets
  • List Schedule Assignees
  • List Schedule Items
  • List Scheduling Schedule Occurrences
  • List Scheduling Schedules
  • List Sensors
  • List Site Members
  • List Sites
  • List Tasks Action Fields
  • List Tasks Categories
  • List Tasks Incidents
  • List Template Permissions
  • List Templates
  • List Training Course Progress
  • List Asset Types
  • List User Fields
  • List Users
  • List Webhooks
  • Lookup Assets By Field
  • Search Directory Folders
  • Search Documents Items
  • Search Modified Inspections

Changes 97

  • Bulk Add File Owners
  • Add Incident Collaborators
  • Assign Permission Set
  • Clone Incidents Category
  • Create Action
  • Create Action Schedule
  • Create Asset
  • Create Asset Field
  • Bulk Create Assets
  • Create Asset Type
  • Create Credential Type
  • Create Directory Folder
  • Create Directory Users Folders Membership
  • Create Documents
  • Create Group
  • Create Heads Up Announcement
  • Create Incidents Category
  • Create Incidents Detail Field
  • Create Incidents Investigation
  • Create OSHA Case
  • Create OSHA Establishment
  • Create Integration Configuration
  • Create Integration App Installation
  • Create Schedule Item
73 more
  • Create Action Shared Link
  • Create Tasks Custom Field
  • Create Incident (Legacy)
  • Create Issue Web Report Link
  • Create Tasks Task Type
  • Create Task Timeline Comment
  • Create User Field
  • Create Webhook
  • Deprovision Sensor
  • Ingest Sensor Readings
  • Initialize Create or Update Users Job
  • Link Documents to Entities
  • Map Field to Task Type
  • Move Documents Item
  • Move Folders
  • Provision Sensor
  • Regenerate Signature Secret
  • Register Integration App
  • Restore Archived Asset
  • Restore Field
  • Set Category Detail Fields
  • Set Incidents Detail Field Options
  • Set User Attributes
  • Set User Field Settings
  • Start Users Upsert Job
  • Unmap Field From Task Type
  • Update Action Asset
  • Update Action Assignees
  • Update Action Due Date
  • Update Action Labels
  • Update Action Priority
  • Update Action Status
  • Update Asset
  • Update Asset Location
  • Bulk Update Assets
  • Update Asset Type Fields
  • Update Credential Type
  • Update Credentials Settings
  • Update Documents
  • Update OSHA Establishment
  • Update Field
  • Bulk Update File Owners
  • Update Folder Properties
  • Update Incident Due Date
  • Update Incident Category
  • Rename Incident Detail Field
  • Update Incidents Fields
  • Update Investigation
  • Update OSHA Case
  • Update OSHA Establishment Employees
  • Update OSHA Establishment Hours
  • Update Incident Priority
  • Update Incident Statuses
  • Update Incident Status
  • Update Integration App Installation Configuration
  • Update Integrations Apps
  • Update Investigations
  • Update Permission Set
  • Update Task Action Description
  • Update Action Site
  • Update Action Title
  • Update Tasks Custom Field
  • Update Task Incident Category
  • Update Tasks Incidents Description
  • Update Incident Occurred At
  • Update Incident Site
  • Update Incident Title
  • Update Tasks Task Type
  • Update Type
  • Update User Field
  • Update Webhook
  • Upsert Action Label
  • Create or Update Users

Deletes 29

  • Archive Asset
  • Archive Document Item
  • Cancel Create or Update Users Job
  • Delete Actions
  • Delete Asset
  • Delete Asset Field
  • Delete Asset Type
  • Delete Credential Type
  • Delete Action Labels
  • Delete Directory Folders
  • Delete Directory Folder Users
  • Delete Directory User Folders
  • Bulk Delete Groups
  • Delete Incidents
  • Delete Incident Category
  • Delete Incident Detail Field
  • Delete Investigation
  • Delete Incidents OSHA Case
  • Delete OSHA Establishment
  • Delete Integration Configuration
  • Delete Integration App Installation
  • Delete Action Shared Link
  • Delete Tasks Custom Field
  • Delete Action Type
5 more
  • Delete User Field
  • Delete Webhook
  • Disable User Field
  • Bulk Remove File Owners
  • Remove Incident Collaborators

Safetyculture setup

  1. Pasting a Safetyculture API key

    Create an API key in Safetyculture, choose Safetyculture in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 258 actions the agent may use. Start with lookups and add the ones that change Safetyculture when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

Get started

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