7shifts for your voice agent

7shifts is a restaurant team management platform for scheduling, time clocks, payroll, and team communication. It helps operators keep labor, shifts, and staff workflows organized in one place.

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Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.

The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in 7shifts and paste it on a secure page in Connected apps.
What it reads
9 actions, such as get Department, get User Assignments and list Companies.
What it changes
3 actions, such as create Department, update Department and delete Department.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 12. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

7shifts actions

Reads 9

  • Get Department
  • Get User Assignments
  • List Companies
  • List Departments
  • List Locations
  • List Roles
  • List Shifts
  • List Time Punches
  • List Users

Changes 2

  • Create Department
  • Update Department

Deletes 1

  • Delete Department

7shifts setup

  1. Pasting a 7shifts API key

    Create an API key in 7shifts, choose 7shifts in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 12 actions the agent may use. Start with lookups and add the ones that change 7shifts when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

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