Active campaign for your voice agent

ActiveCampaign is a marketing automation and CRM platform for managing email campaigns, sales pipelines, and customer segmentation. It helps businesses engage customers and drive growth through smart automation and targeted outreach.

Get startedAll integrations

Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.

The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Active campaign and paste it on a secure page in Connected apps.
What it reads
244 actions, such as export SMS Broadcast Metrics, export Broadcast Recipients and find contact.
What it changes
247 actions, such as add Browse Session to Cart, add contact note and add Contact to Automation.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 491. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Active campaign actions

Reads 244

  • Export SMS Broadcast Metrics
  • Export Broadcast Recipients
  • Find contact
  • Find Contact Tasks
  • Find User by Email
  • Get Account Contact Association
  • Get Account Custom Field Data
  • Get Account Custom Field Metadata
  • Get Activity Entry
  • Get Address by ID
  • Get Address Group Association
  • Get Address List Association
  • Get AI Broadcast Request Status
  • Get All Field Relationships
  • Get Archived Contact
  • Get Audience Segment by ID
  • Get Automation
  • Get Automation Blocks
  • Get Automation Contact Is In
  • Get Automation Triggers
  • Get Branding
  • Get Brand Kit
  • Get Brand Kit Competitors
  • Get Brand Kit Tone
220 more
  • Get Broadcast Metrics Failures
  • Get Broadcasts Metrics
  • Get Broadcast Recipients
  • Get Bulk Import Status Info
  • Get Business Goal
  • Get Business Goal Data
  • Get Calendar Feed
  • Get Campaign Automation Campaign Lists
  • Get Campaign Automations
  • Get Campaign By ID
  • Get Campaign Links
  • Get Campaign Message
  • Get Campaign Messages
  • Get Campaign User
  • Get Contact Account Contacts
  • Get Contact Automation Entry Counts
  • Get Contact Automations
  • Get Contact Automation Steps
  • Get Contact Bounce Logs
  • Get Contact By Event ID
  • Get contact data
  • Get Contact Goals
  • Get Contact Data Record
  • Get Contact Deal Associations
  • Get Contact Deals
  • Get Contact Events and Activities
  • Get Contact Field Values
  • Get Contact Geo IPs List
  • Get Contact Import Log Row
  • Get Contact Lists
  • Get Contact List Subscription
  • Get Contact Logs
  • Get contact notes
  • Get Contact Organization
  • Get Contact Plus Append
  • Get Contact Restore
  • Get Contact Score Values
  • Get Contact Tag Association
  • Get Contact Tags
  • Get contact tracking logs
  • Get Contact Trends For List
  • Get Content Manager File
  • Get Content Manager Folder
  • Get Conversion
  • Get Conversion Label
  • Get Conversion Metrics
  • Get Conversion Statistics
  • Get Custom Field
  • Get Custom Field Group Membership
  • Get Daily Conversion Trends
  • Get Deal Custom Field Data
  • Get Deal Custom Field Metadata
  • Get Deal Pipeline
  • Get Deal Stage
  • Get Deal Task
  • Get Deal Task Type
  • Get Ecommerce Customer Behavior Summary
  • Get Ecommerce Order Status Summary
  • Get Ecommerce Revenue Summary
  • Get Editor Markup
  • Get Event Tracking Status
  • Get Exclusion
  • Get Exclusions List
  • Get Field Option
  • Get Field Relationship To Lists
  • Get Field Value
  • Get Folders Containing File
  • Get Form
  • Get Geographical Address
  • Get Geographical IP Entry
  • Get Goal
  • Get Goal Showcase
  • Get Goal Statistics
  • Get Group By ID
  • Get Group Limits
  • Get Hosted Account Information
  • Get Inaccessible Pipelines By User
  • Get IP Entry Location
  • Get List Group Permission
  • Get Lists
  • Get Logged-In User
  • Get Note
  • Get Order from ActiveCampaign
  • Get Primary Brand Kit
  • Get Product By ID
  • Get Ranked Ecommerce Products
  • Get Recent Segment Counts
  • Get Record by External ID
  • Get Custom Object Record By ID
  • Get Saved Response
  • Get Schema by ID
  • Get Score
  • Get Secondary Contact
  • Get Segment Count by Timestamp
  • Get Segment Count History
  • Get Segment Match
  • Get Segment Match-All Result Set
  • Get Segment Match by External ID
  • Get Segment Match Result
  • Get Segment V2
  • Get Historic Segment by Timestamp
  • Get Site Tracking Code
  • Get Site Tracking Status
  • Get SMS Broadcast
  • Get SMS Broadcast Metrics Snapshot
  • Get SMS Credits
  • Get Source of Campaign Message
  • Get Tag
  • Get Task Outcome
  • Get Task Type Outcome Relation
  • Get Template
  • Get Tracking Log Entry
  • Get User by ID
  • Get User by Username
  • Get Users
  • Get Users By Group
  • Get Variable
  • Get Personalization Variables
  • Get Webhook
  • List Account Contact Associations
  • List Account Custom Field Data
  • List Account Custom Field Metadata
  • List Addresses
  • List Address Group Associations
  • List Address List Associations
  • List All Accounts
  • List all contacts
  • List All Custom Fields (with pagination)
  • List All Custom Field Values
  • List All Event Tracking Events
  • List All Schemas
  • List All Tags
  • List All Whitelisted Domains
  • List Archived Contacts
  • List Audiences
  • List Automation Contacts
  • List Automations
  • List Bounce Logs
  • List Brandings
  • List Brand Kits
  • List Bulk Import Status
  • List Bulk Import Status Aggregate
  • List Business Goal Data
  • List All Calendar Feeds
  • List Campaigns
  • List Contact Automations
  • List Contact Data Records
  • List All Secondary Contacts
  • List Contact Import Log Rows
  • List Contact Subscriptions to Lists
  • List Contact Tag Associations
  • List Content Manager Folders
  • List Conversion Labels
  • List Conversion Metrics
  • List Conversions
  • List Conversion Statistics
  • List All Deal Activities
  • List Deal Custom Field Data
  • List Deal Custom Field Metadata
  • List Deal Pipelines
  • List All Deal Roles
  • List All Deals (Search & Filter)
  • List Deal Stages
  • List All Deal Task Types
  • List Email Activities
  • List Email Templates
  • List Field Options
  • List Files In Content Manager Folder
  • List Files With Keyword
  • List Forms
  • List Geographical Addresses
  • List Geographical IP Entries
  • List Goals
  • List All Group Members
  • List Groups
  • List Import Failures
  • List Import History
  • List Keywords On Content Manager File
  • List List Group Permissions
  • List Messages
  • List all notes
  • List Order Products
  • List Personalization Tags
  • List Prism URL Whitelistings
  • List Recent Activity Items
  • List Recent Automation Entries
  • List Records for Schema
  • List Running Contact Restores
  • List Saved Responses
  • List All Scores
  • List Segment Match All Contacts
  • List SMS Broadcast Lists
  • List SMS Broadcasts
  • List Standard Field Settings
  • List Task Outcomes
  • List Task Type Outcome Relations
  • List Tracked Events and Their Contacts
  • List Webhook Events
  • List Webhooks
  • Preview Campaign Message
  • Retrieve Account
  • Retrieve a Deal
  • Retrieve All Connections
  • Retrieve All E-Commerce Customers
  • Retrieve All Deals
  • Retrieve All E-Commerce Orders
  • Retrieve All Products for Order
  • Retrieve An Order
  • Retrieve an Order Product
  • Retrieve Connection
  • Retrieve Customer
  • Retrieve Deal Activities
  • Retrieve List
  • Retrieve Message
  • Save Browse Session
  • Search Browse Sessions
  • Search Content Manager Files
  • Search Products
  • Search Recurring Payments
  • Test Tracking Event

Changes 175

  • Add Browse Session to Cart
  • Add contact note
  • Add Contact to Automation
  • Add contact to list
  • Add Custom Field
  • Add Custom Field Options
  • Add Custom Field to Field Group
  • Add Domain to Site Tracking Whitelist
  • Add Field Relationship
  • Add Secondary Contact to Deal
  • Add Tag to Contact
  • Apply Contact Tags
  • Build Business Goal from Schema
  • Bulk Create Conversion Labels
  • Bulk Create Deal Custom Field Values
  • Bulk Edit Automations
  • Bulk Sync Contacts
  • Bulk Update Deal Custom Field Values
  • Create Account
  • Create Account Contact Association
  • Create Account Custom Field Data
  • Create Account Custom Field Metadata
  • Create Account Note
  • Create Address
151 more
  • Create Address Group Association
  • Create Address List Association
  • Create a Deal Note
  • Create An Order
  • Create Tag with Type
  • Create Brand Kit
  • Bulk Create Account Custom Field Data
  • Create Calendar Feed
  • Create Campaign
  • Create Campaign Message
  • Create Child Schema
  • Create Connection
  • Create Contact
  • Create contact task
  • Create Conversion
  • Create Conversion Label
  • Create Customer
  • Create Custom Field Group
  • Create Custom Object Schema
  • Create Deal
  • Create Deal Custom Field Metadata
  • Create Deal Pipeline
  • Create Deal Role
  • Create Deal Stage
  • Create Deal Task Type
  • Create Duplicate Campaign
  • Create Email Template
  • Create Event Tracking Event
  • Create Field Option
  • Create Form
  • Create Form Opt-in
  • Create Group
  • Bulk Import Contacts
  • Create List
  • Create List Group Permission
  • Create Match All Request for New Segment
  • Create Match Some Request
  • Create Message
  • Create Metrics Snapshot for Broadcasts
  • Create Note
  • Create Note on Contact
  • Create or Update Contact
  • Create or Update Custom Object Record
  • Add Domain to Tracking Whitelist
  • Create Product in Catalog
  • Create Public Custom Object Schema
  • Create Saved Response
  • Create Segment V2
  • Create Shareable Campaign Template Link
  • Create SMS Broadcast Message
  • Create SMS Broadcast With AI
  • Create Task Outcome
  • Create Task Reminder
  • Create Task Type Outcome Relation
  • Create User
  • Create Variable
  • Create Webhook
  • Draft Automation From Prompt
  • Edit Campaign
  • Lock Personalization Variable
  • Manage contact tag
  • Merge Contacts
  • Move Tasks to Another Task Type
  • Partially Update Conversion
  • Pause Sending Campaign
  • Restore Archived Contacts By ID
  • Restore Matching Archived Contacts
  • Resume Paused Campaign
  • Save Automation From Drafted Schema
  • Schedule Campaign
  • Send Test Of Campaign
  • Set Contact Custom Field Value
  • Set Conversion Target for Business Goal
  • Set Deal Custom Field Value
  • Set Primary Brand Kit
  • Stop Campaign
  • Sync Field List Relationships
  • Sync Field List Relationships By Exclusion
  • Track Event in ActiveCampaign
  • Unlock Personalization Variable
  • Update Account
  • Update Account Contact Association
  • Update Account Custom Field Data
  • Bulk Update Account Custom Field Data
  • Update Account Custom Field Metadata
  • Update Account Note
  • Update Address
  • Update Address Group Association
  • Update Address List Association
  • Update a Deal
  • Update a Deal Note
  • Update An Order
  • Update a Tag
  • Update Branding
  • Update Brand Kit
  • Update Business Goal
  • Update Calendar Feed
  • Update Campaign Message
  • Update Configuration
  • Update Connection
  • Update Contact
  • Update Contact Automation
  • Update Secondary Contact
  • Update Contact List Subscription
  • Update Conversion
  • Update Conversion Label
  • Update Customer
  • Update Custom Field
  • Update Custom Field Field Group
  • Update Custom Field Options In Bulk
  • Update Custom Field Value For Contact
  • Update Deal Custom Field Data
  • Update Deal Custom Field Metadata
  • Update Deal Pipeline
  • Bulk Update Deal Owners
  • Update Deal Stage
  • Update Deal Stage Deals
  • Update Deal Task
  • Update Deal Task Type
  • Update Edit Variable
  • Update Email Template
  • Update Event Tracking Status
  • Update Exclusion
  • Update Field Option
  • Update Field Relationship To Lists
  • Update Field Value
  • Update Form
  • Update Group
  • Update List
  • Update List Group Permission
  • Update Message
  • Update Note
  • Update Product
  • Update Saved Response
  • Update Schema
  • Update Segment V2
  • Revert Segment to Historic State
  • Update Site Tracking Status
  • Update SMS Broadcast
  • Update SMS Broadcast With AI
  • Update Standard Field Settings
  • Update Task Outcome
  • Update Task Type Outcome Relation
  • Update User
  • Update Webhook
  • Upsert Account
  • Upsert Order
  • Bulk Upsert Orders
  • Bulk Upsert Orders Async
  • Bulk Upsert Products
  • Upsert Recurring Payments Bulk

Deletes 72

  • Bulk Delete Conversion Labels
  • Delete Account
  • Delete Account Contact Association
  • Delete Account Custom Field Data
  • Delete Account Custom Field Meta
  • Delete Bulk Accounts
  • Delete Address
  • Delete Address Group
  • Delete Address List Association
  • Delete An Order
  • Delete Association By Address And Group
  • Delete Association By Address And List
  • Delete Brand Kit
  • Delete Calendar Feed
  • Delete Campaign
  • Delete Campaign Message
  • Delete Connection
  • Delete Contact
  • Delete Conversion
  • Delete Conversion Label
  • Delete Customer
  • Delete Custom Field
  • Delete Custom Field Field Group
  • Delete Custom Object Schema Field
48 more
  • Delete Deal
  • Delete Deal Custom Field Data
  • Delete Deal Custom Field Metadata
  • Delete Deal Pipeline
  • Delete Deal Role
  • Delete Deal Stage
  • Delete Deal Task
  • Delete Email Template
  • Delete Event
  • Delete Field Option
  • Delete Field Relationship
  • Delete Field Value
  • Delete Form
  • Delete Group
  • Delete List
  • Delete List Group Permission
  • Delete Message
  • Delete Multiple Campaigns
  • Delete Multiple Contacts
  • Delete Multiple Groups
  • Delete Note
  • Delete Note from Contact
  • Delete Product
  • Delete Record by External ID
  • Delete Custom Object Record
  • Delete Saved Response
  • Delete Schema
  • Delete Secondary Contact
  • Delete Segment V2
  • Delete SMS Broadcast
  • Delete Tag
  • Delete Task Outcome
  • Delete Task Type Outcome Relation
  • Delete User
  • Delete Variable
  • Bulk Delete Variables
  • Delete Webhook
  • Disable Conversion Label Goal
  • Disable Conversion Target for Business Goal
  • Permanently Delete Archived Contact
  • Permanently Delete Several Archived Contacts
  • Remove Contact from Automation
  • Remove Contact From Automation By IDs
  • Remove Contact Tag by ID
  • Remove Contact Tag by Name
  • Remove Domain from Whitelist
  • Remove Site Tracking Domain
  • Remove Tag from Contact

Active campaign setup

  1. Pasting a Active campaign API key

    Create an API key in Active campaign, choose Active campaign in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 491 actions the agent may use. Start with lookups and add the ones that change Active campaign when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

Get started

Tell us what your callers ring about, and we build and test the agent for you.

Get startedSee it answer a call