ActiveTrail for your voice agent

ActiveTrail is a user-friendly email marketing and automation platform. It helps you reach subscribers and automate campaigns with ease.

Get startedAll integrations

Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.

The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in ActiveTrail and paste it on a secure page in Connected apps.
What it reads
105 actions, such as get Account Balance, get specific content category and get ActiveCommerce Integration Data.
What it changes
54 actions, such as add Group Member, add Mailing List Member and get Contact Growth.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 159. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

ActiveTrail actions

Reads 105

  • Get Account Balance
  • Get specific content category
  • Get ActiveCommerce Integration Data
  • Get Account Merge Status
  • Get All Campaign Reports
  • Get All Groups
  • Get All Sent Campaigns
  • Get Automation Log
  • Get Automation Queue Logs
  • Get Automation SMS Campaign Summary Report
  • Get Automation Email Campaign Summary Report
  • Get Automations
  • Get Automation Details
  • Get Automation Email Campaign Steps
  • Get Automation SMS Campaign Steps
  • Get Automation Trigger Types
  • Get Campaign Bounces
  • Get Campaign Click-Through Data
  • Get Campaign Design
  • Get Campaign Domains Report
  • Get Campaign Opens
  • Get Campaign Report
  • Get Campaign Bounced Emails by Type
  • Get Campaign Spam Complaints
81 more
  • Get Campaign Email Activity Report
  • Get Campaign Sent Emails
  • Get Campaign Unopened Contacts
  • Get Campaign Scheduling
  • Get Campaign by ID
  • Get Campaign Details
  • Get Campaign Segment Settings
  • Get Sent Campaigns
  • Get Campaign Template
  • Get Campaign Unsubscribed Contacts
  • Get Commerce Schema
  • Get Contact Activity
  • Get Contact Details
  • Get Contact Fields
  • Get Contact Groups
  • Get Contact List
  • Get Contact's Errors
  • Get Contact's Mailing Lists
  • Get Contacts Merges
  • Get Contact SMS Statistics
  • Get Contact's Statistics for Campaign
  • Get Contacts Subscription All Contacts
  • Get Contacts Subscription Status
  • Get Contacts Subscription Subscribers
  • Get Contacts Subscription Unsubscribers
  • Get Contacts Unsubscribers SMS
  • Get Contacts With SMS State
  • Get Content Categories
  • Get Customer Stats for Transactional Message
  • Get Executive Report
  • Get External Schema
  • Get Group Details
  • Get Group Contents by ID
  • Get Group Events
  • Get Landing Pages
  • Get Mailing List
  • Get Mailing List Members
  • Get Mailing Lists
  • Get Order
  • Get Push Campaign Opens
  • Get Push Campaign Delivered Report
  • Get Push Campaign Failed Delivery Report
  • Get Push Campaign Reports
  • Get Push Campaign Sent Report
  • Get Push Campaign Report Summary
  • Get Push Campaigns
  • Get Segmentation Rule Field Types
  • Get Segmentation Rule Operations
  • Get Segmentation Rule Types
  • Get Segmentation Rule Types Mapping
  • Get Segmentations
  • Get Sending Profiles
  • Get Signup Forms
  • Get Smart Code Sites
  • Get SMS Campaign by ID
  • Get SMS Campaign Clickers
  • Get SMS Campaign Delivered Report
  • Get SMS Campaign Estimate
  • Get SMS Campaign Report
  • Get SMS Campaign Report Clicks
  • Get SMS Campaign Failed Delivery Report
  • Get SMS Campaign Reports
  • Get SMS Campaign Sent Contacts Report
  • Get SMS Campaign Report Summary
  • Get SMS Campaign Unsubscribed Contacts
  • Get SMS Sending Profiles
  • Get Template
  • Get Template Content
  • Get Templates
  • Get Template Categories
  • Get Transactional Messages Classification
  • Get Transactional SMS Message
  • Get Two-Way SMS Replies
  • Get Automation Update Actions
  • Get User Social Accounts
  • Get Webhook by ID
  • Get Webhooks
  • Get Webhook Parameters
  • List SMS Campaigns
  • List Transactional SMS Messages
  • Test Webhook

Changes 40

  • Add Group Member
  • Add Mailing List Member
  • Get Contact Growth
  • Create a New Group
  • Create Campaign
  • Create Campaign for Contacts
  • Create Contact
  • Create Content Category
  • Create New Mailing List
  • Create Order
  • Create Segmentation
  • Create Smart Code Site
  • Create SMS Campaign
  • Create SMS Operational Message
  • Create Webhook
  • Import New Contacts
  • Create Campaign from Template
  • Create Template Category
  • Add Webhook Parameter
  • Send Test Webhook Request
  • Update content category
  • Update Campaign Segment Settings
  • Send Operational Message
  • Send Operational Message Email
16 more
  • Update Campaign
  • Update Campaign Design
  • Update Campaign Scheduling
  • Update Campaign Details
  • Update Campaign Template
  • Update Contact
  • Update Group
  • Update Order
  • Update Segmentation
  • Update Smart Code Site
  • Update SMS Operational Message
  • Update Template
  • Update Template Category
  • Update Template Content
  • Update Webhook
  • Update Webhook Parameter

Deletes 14

  • Delete content category
  • Delete group member
  • Delete Automations
  • Delete Campaign
  • Delete Contact
  • Delete group by ID
  • Delete Mailing List
  • Delete Smart Code Site
  • Delete Template
  • Delete template category
  • Delete Webhook
  • Delete webhook parameter
  • Remove Contact from Mailing List
  • Remove external contacts from group

ActiveTrail setup

  1. Pasting a ActiveTrail API key

    Create an API key in ActiveTrail, choose ActiveTrail in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 159 actions the agent may use. Start with lookups and add the ones that change ActiveTrail when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

Get started

Tell us what your callers ring about, and we build and test the agent for you.

Get startedSee it answer a call