Disqus for your voice agent

Disqus is a discussion and community platform for managing forums, threads, posts, users, moderation, and organization settings. It centralizes conversations and moderation tools so communities stay organized and healthy.

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The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Needs setup
Plan
Every plan, from Starter at A$49 a month
How it connects
With your own Disqus app. You register an app in Disqus's developer settings, paste its client ID and secret in Connected apps, then sign in.
What it reads
75 actions, such as check And Update Username, export Aet Optouts and export Aet Subscribers.
What it changes
73 actions, such as add Blacklist Entry, add Forum Moderator and add Organization Admin.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 148. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Disqus actions

Reads 75

  • Check And Update Username
  • Export Aet Optouts
  • Export Aet Subscribers
  • Export Forum
  • Export Organization Audit Log
  • Get Application Usage
  • Get Category
  • Get Customer Pulse Metadata
  • Get Customer Pulse Segment
  • Get Forum
  • Get Forum Behind Click Setting
  • Get Forum Category
  • Get Forum Reaction Config
  • Get Import
  • Get Organization Billing Information
  • Get Organization Current Plan
  • Get Page By Thread
  • Get Pending Aet Export
  • Get Pending Aet Optout Export
  • Get Post
  • Get Post Context
  • Get Thread
  • Get Thread Ratings Summary
  • Get Thread Reaction Default Images
51 more
  • Get Threads By Ids
  • Get User
  • List Awarded Badges
  • List Badges
  • List Blacklist Entries
  • List Categories
  • List Categories In Forum
  • List Category Posts
  • List Category Threads
  • List Classified Forums Needing Favicons
  • List Forum Categories
  • List Forum Followers
  • List Forum Moderators
  • List Forum Posts
  • List Forum Threads
  • List Forum Trusted Domains
  • List Forum User Moderation History
  • List Hot Threads
  • List Imports
  • List Interesting Forums
  • List Interesting Users
  • List Most Active Forum Users
  • List Most Liked Forum Users
  • List Organization Roles
  • List Pages
  • List Popular Posts
  • List Popular Threads
  • List Post Moderation History
  • List Post Reporters
  • List Posts
  • List Random Pages
  • List Saas Packages
  • List Thread Posts
  • List Thread Reactions
  • List Threads
  • List Trending Threads
  • List User Active Forums
  • List User Activity
  • List User Followers
  • List User Following
  • List User Following Channels
  • List User Following Forums
  • List User Forums
  • List User Moderated Channels
  • List User Most Active Forums
  • List User Owned Channels
  • List User Posts
  • List Users Who Voted On Thread
  • List Whitelist Entries
  • Validate Forum Settings
  • Validate Organization Coupon

Changes 57

  • Add Blacklist Entry
  • Add Forum Moderator
  • Add Organization Admin
  • Add Whitelist Entry
  • Approve Posts
  • Approve Thread
  • Award Badge
  • Backfill Blacklist Counters
  • Ban Post Author From Forum
  • Bulk Create Internal Forum Action History
  • Close Threads
  • Create Category
  • Create Forum
  • Create Forum Trusted Domain
  • Create Internal Forum Action History
  • Create Post
  • Create Thread
  • Create Thread Reaction Images
  • Dismiss Aet Banner
  • Follow Forum
  • Follow User
  • Generate Interesting Forum Content
  • Mark Posts As Spam
  • Open Threads
33 more
  • Replace Forum Badges
  • Report Post
  • Report User
  • Restore Posts
  • Restore Threads
  • Save Forum Thread Reaction Template
  • Set Organization Role
  • Set Thread Reactions For Forum
  • Set Thread Reactions For Thread
  • Spam Thread
  • Subscribe Anonymous User To Aet
  • Subscribe Organization To Saas
  • Subscribe Thread
  • Subscribe To Aet
  • Suggest Posts
  • Toggle Badge Award Visibility
  • Unfollow Forum
  • Unfollow User
  • Update Forum
  • Update Forum Behind Click Setting
  • Update Forum Default Avatar
  • Update Forum Favicon
  • Update Internal Forum Action History
  • Update Organization Invoice Information
  • Update Organization Payment Information
  • Update Post
  • Update Sso User Profile
  • Update Thread
  • Update Topic
  • Update User Profile
  • Vote Post
  • Vote Thread
  • Vote Thread Reaction

Deletes 16

  • Delete Internal Forum Action History
  • Delete Sso User
  • Delete Thread Reaction Images
  • Disable Forum Ads
  • Remove Badge
  • Remove Blacklist Entry
  • Remove Forum Default Avatar
  • Remove Forum Moderator
  • Remove Forum Trusted Domain
  • Remove Organization Admin
  • Remove Posts
  • Remove Threads
  • Remove User Follower
  • Remove Whitelist Entry
  • Unsubscribe Organization From Saas
  • Unsubscribe Thread

Disqus setup

  1. Registering your Disqus app

    Create an app in Disqus's developer settings and copy its client ID and secret. Connected apps shows the redirect address to give it.

  2. Signing in to Disqus

    Paste the client ID and secret in Connected apps, then sign in and approve access.

  3. Choosing the actions

    Choose which of the 148 actions the agent may use. Start with lookups and add the ones that change Disqus when you're ready.

  4. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

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