Google Chat for your voice agent

Google Chat is Google Workspace's messaging and collaboration service for teams. It keeps conversations, spaces, files, and work updates in one shared place.

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The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Needs setup
Plan
Every plan, from Starter at A$49 a month
How it connects
With your own Google Chat app. You register an app in Google Chat's developer settings, paste its client ID and secret in Connected apps, then sign in.
What it reads
22 actions, such as download Media, find Direct Message and find Group Chats.
What it changes
24 actions, such as complete Space Import, create Custom Emoji and create Space Member.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 46. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Google Chat actions

Reads 22

  • Download Media
  • Find Direct Message
  • Find Group Chats
  • Get Attachment
  • Get Custom Emoji
  • Get Chat Space Member
  • Get Message
  • Get Space
  • Get Space Event
  • Get Space Notification Setting
  • Get space read state
  • Get thread read state
  • List custom emojis
  • List Space Members
  • List Messages
  • List reactions on a message
  • List Section Items
  • List Sections
  • List Space Events
  • List Spaces
  • Search Messages
  • Search Spaces

Changes 18

  • Complete Space Import
  • Create Custom Emoji
  • Create Space Member
  • Create Message
  • Create Reaction
  • Create section
  • Create Space
  • Move Section Item
  • Position Section in Sidebar
  • Replace Message (Full)
  • Setup Space
  • Update Member
  • Update Message
  • Update section
  • Update Space
  • Update Space Notification Setting
  • Update Space Read State
  • Upload Media Attachment

Deletes 6

  • Delete Custom Emoji
  • Delete Member from Space
  • Delete Message
  • Delete Reaction
  • Delete section
  • Delete space

Google Chat setup

  1. Registering your Google Chat app

    Create an app in Google Chat's developer settings and copy its client ID and secret. Connected apps shows the redirect address to give it.

  2. Signing in to Google Chat

    Paste the client ID and secret in Connected apps, then sign in and approve access.

  3. Choosing the actions

    Choose which of the 46 actions the agent may use. Start with lookups and add the ones that change Google Chat when you're ready.

  4. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

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