Grain for your voice agent
Grain is a meeting platform that records, transcribes, and organizes team conversations. It helps teams review discussions, share key insights, and keep meeting content easy to find.
Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.
Integration record
- Status
- Available
- Plan
- Every plan, from Starter at A$49 a month
- How it connects
- With an API key. You create a key in Grain and paste it on a secure page in Connected apps.
- What it reads
- 9 actions, such as download Recording, get Connection Info and get Recording.
- What it changes
- 8 actions, such as create Hook, create Upload and promote Upload.
- What starts an action
- The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
- Custom work
- You choose each action from its list of 17. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
- Checked
- Action list checked 14 November 2026. We haven't tested each action.
Grain actions
Reads 9
- Download Recording
- Get Connection Info
- Get Recording
- Get Recording Transcript
- Get Upload
- List Hooks
- List Recordings
- List Reference Data
- List Uploads
Changes 7
- Create Hook
- Create Upload
- Promote Upload
- Update Recording Access
- Update Recording Tag
- Update Recording Title
- Update Upload
Deletes 1
- Delete Hook
Grain setup
Pasting a Grain API key
Create an API key in Grain, choose Grain in Connected apps and paste the key on the secure page.
Choosing the actions
Choose which of the 17 actions the agent may use. Start with lookups and add the ones that change Grain when you're ready.
Testing, then publishing
Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.
More integrations
Get started
Tell us what your callers ring about, and we build and test the agent for you.