Fraudlabs pro for your voice agent

FraudLabs Pro is an online payment fraud detection service for e-commerce and merchants. It helps minimize chargebacks and revenue loss by detecting and preventing fraudulent transactions.

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Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.

The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Fraudlabs pro and paste it on a secure page in Connected apps.
What it reads
2 actions, such as get FraudLabs Pro Order Result (v2) and get SMS Verification Result.
What it changes
6 actions, such as create FraudLabs Pro Reseller Sub-Account, fLP Feedback Order and screen Order.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 8. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Fraudlabs pro actions

Reads 2

  • Get FraudLabs Pro Order Result (v2)
  • Get SMS Verification Result

Changes 6

  • Create FraudLabs Pro Reseller Sub-Account
  • FLP Feedback Order
  • Screen Order
  • Send SMS OTP Verification
  • Subscribe Reseller Plan
  • Test Order Status Changed Webhook Delivery

Fraudlabs pro setup

  1. Pasting a Fraudlabs pro API key

    Create an API key in Fraudlabs pro, choose Fraudlabs pro in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 8 actions the agent may use. Start with lookups and add the ones that change Fraudlabs pro when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

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