Gelato for your voice agent
Gelato is a print-on-demand platform for creating products, managing orders, checking stock, and finding shipping options. It helps businesses sell globally with local production, pricing, and fulfillment.
Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.
Integration record
- Status
- Available
- Plan
- Every plan, from Starter at A$49 a month
- How it connects
- With an API key. You create a key in Gelato and paste it on a secure page in Connected apps.
- What it reads
- 7 actions, such as check Stock Availability, get Catalogs and get Order.
- What it changes
- 6 actions, such as create Draft Order, create Order and quote Order.
- What starts an action
- The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
- Custom work
- You choose each action from its list of 13. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
- Checked
- Action list checked 14 November 2026. We haven't tested each action.
Gelato actions
Reads 7
- Check Stock Availability
- Get Catalogs
- Get Order
- Get Product
- Get Product Prices
- Search Orders
- Search Products
Changes 4
- Create Draft Order
- Create Order
- Quote Order
- Submit Draft Order
Deletes 2
- Cancel Order
- Delete Draft Order
Gelato setup
Pasting a Gelato API key
Create an API key in Gelato, choose Gelato in Connected apps and paste the key on the secure page.
Choosing the actions
Choose which of the 13 actions the agent may use. Start with lookups and add the ones that change Gelato when you're ready.
Testing, then publishing
Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.
More integrations
Get started
Tell us what your callers ring about, and we build and test the agent for you.