HelloTracks for your voice agent

HelloTracks is a location-based workforce management platform for dispatching jobs, planning routes, and tracking mobile teams. It helps field teams coordinate faster, reduce drive time, and keep operations visible in real time.

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The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in HelloTracks and paste it on a secure page in Connected apps.
What it reads
6 actions, such as get Account Context, get Current Locations and get Job.
What it changes
4 actions, such as update Job, upsert Job and archive Job.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 10. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

HelloTracks actions

Reads 6

  • Get Account Context
  • Get Current Locations
  • Get Job
  • List Jobs
  • List Members
  • List Places

Changes 2

  • Update Job
  • Upsert Job

Deletes 2

  • Archive Job
  • Delete Job

HelloTracks setup

  1. Pasting a HelloTracks API key

    Create an API key in HelloTracks, choose HelloTracks in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 10 actions the agent may use. Start with lookups and add the ones that change HelloTracks when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

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