HighLevel Location for your voice agent

HighLevel Location is a location-scoped CRM and business automation service for contacts, conversations, calendars, payments, and marketing. It gives each business location focused access to the tools and data it needs to manage customer operations.

Get startedAll integrations

Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.

The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in HighLevel Location and paste it on a secure page in Connected apps.
What it reads
229 actions, such as get campaign with linked entities, get Facebook Campaign Publishing Progress and get conversation forms.
What it changes
313 actions, such as add custom audience member, batch update audience members and create conversation form.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 554. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

HighLevel Location actions

Reads 229

  • Get campaign with linked entities
  • Get Facebook Campaign Publishing Progress
  • Get conversation forms
  • Get custom audience by ID
  • Get custom audiences
  • Get entities
  • Get Instagram accounts for page
  • Get lead form by ID
  • Get page lead forms
  • Get Facebook pages
  • Get conversion pixels
  • Get assets
  • Get audience by ID
  • Get audiences
  • Get Google Campaign by ID
  • Get conversion by ID
  • Get conversion goals
  • Get conversions
  • Get keyword ideas
  • Get segment by ID
  • Get segments
  • Get target interests
  • Get ad campaign group
  • Get campaign group reporting
205 more
  • Get lead forms
  • Get Affiliate
  • List Affiliates
  • List Commissions
  • List Payouts
  • Get Agent
  • List Agents
  • List associations
  • Get association by ID
  • Get associations by object key
  • Get association by key name
  • Get relations by record ID
  • Check blog URL slug
  • List blog authors
  • List blog categories
  • List blog posts
  • List blogs
  • Get Brand Board
  • Get Brand Boards
  • Get Brand Voice
  • List Brand Voices
  • Get Business
  • Get Businesses by Location
  • List Calendar Resources
  • Get notification
  • List user availability schedule
  • Get Appointment
  • Get Notes
  • Get Blocked Slots
  • Get Calendar
  • Get Calendar Events
  • Get Calendar Resource
  • Get Calendars
  • Get event calendar availability schedule
  • Get notifications
  • Get Groups
  • Get user availability schedule
  • Get Service Booking by ID
  • Get Service Bookings
  • Get Service by ID
  • Get Service Location by ID
  • Get Service Locations
  • Get Services
  • Get Free Slots
  • Validate group slug
  • Get Campaigns
  • Get Chat Widget
  • Get Public Chat Widget Config
  • List Chat Widgets
  • Get All Notes
  • Get all Tasks
  • Get Appointments for Contact
  • Get Contact
  • Get Contacts By BusinessId
  • Get Duplicate Contact
  • Get Note
  • Get Task
  • Search Contacts
  • Get Action by ID
  • Get the generation details
  • List Actions for an Agent
  • Search Agents
  • Download transcription by Message ID
  • Export messages by location ID
  • Get Conversation
  • Get email by Id
  • Get message by message id
  • Get Recording by Message ID
  • Get messages by conversation id
  • Get transcription by Message ID
  • Search Conversations
  • Get Custom Field / Folder By ID
  • Get Custom Fields By Object Key
  • Email Verification
  • Get Bulk Action Campaign by ID
  • Get Campaign Statistics
  • Get Email Campaign by ID
  • Get Email Template by ID
  • Get Workflow Campaign by ID
  • List Bulk Action Campaigns
  • List Email Campaigns
  • List templates
  • List Workflow Campaigns
  • Get File by Slug
  • Get Forms
  • Get Forms Submissions
  • Fetch Redirects List
  • Fetch List of Funnels
  • Fetch List of Funnel Pages
  • Fetch Count of Funnel Pages
  • Get Ad Account
  • Get Ad Campaign Reporting
  • Get Ad Platform Integration
  • Get Ad Platform User
  • Get Ad Reporting
  • Get invoice
  • Get an schedule
  • Get Invoice Settings
  • Get an template
  • List Estimates
  • List Estimate Templates
  • List invoices
  • List schedules
  • Preview Estimate Template
  • List Knowledge Base Crawler URLs
  • Get Knowledge Base Crawler Status
  • Get Knowledge Base
  • List Knowledge Bases
  • List Knowledge Base FAQs
  • Get Link by ID
  • Get Links
  • Search Trigger Links
  • List Ad Accounts
  • List Ad Reports
  • Get Email, SMS, or WhatsApp Templates
  • Get Conversation Channel
  • Get Custom Field
  • Get Custom Fields
  • Get Custom Value
  • Get Custom Values
  • Get Sub-Account (Formerly Location)
  • Get Tags
  • Get Recurring Task By Id
  • Get Tag by ID
  • Fetch Timezones
  • Task Search Filter
  • Check Wallet Funds
  • Get Marketplace Installer Details
  • Get Wallet Charge
  • List Wallet Charges
  • Get List of Files / Folders
  • List Location Objects
  • Get Object Schema by Key
  • Get Object Record
  • Search Object Records
  • Get lost reason
  • Get Opportunity
  • Get Pipeline
  • Get Pipelines
  • Search Opportunities
  • Search Opportunity
  • Fetch Custom Payment Provider Config
  • Get Coupon
  • Get Order by ID
  • Get Subscription by ID
  • Get Transaction by ID
  • List Coupons
  • List White-label Integration Providers
  • List Order Fulfillment
  • List Order Notes
  • List Orders
  • List Subscriptions
  • List Transactions
  • List Number Pools
  • List Available Phone Numbers
  • List Inventory
  • Get Price by ID for a Product
  • Get Product by ID
  • Fetch Product Collections
  • Get Details about individual product collection
  • Fetch Product Reviews
  • Fetch Product Store Stats
  • Fetch Review Count as per status
  • List Prices for a Product
  • List Products
  • List Proposal Documents
  • List Proposal Templates
  • Search Ad Targeting
  • Get all categories with their queue status
  • Get scheduled posts calendar view
  • Fetch calendar view for an edit session
  • Fetch a category queue by ID
  • Fetch items from a queue
  • Fetch category queues for a location
  • Fetch slot information for queue items
  • Get Accounts
  • Get categories by id
  • Get categories by location id
  • List comments for a post or thread
  • Get CSV Post
  • Get Available Accounts (Step 2 of 3)
  • Get post
  • Get posts
  • Get Social Media Statistics
  • Get tags by ids
  • Get tags by location id
  • Get Upload Status
  • Get Available Shipping Rates
  • Get Shipping Carrier
  • Get Shipping Rate
  • Get Shipping Zone
  • Get Store Settings
  • List Shipping Carriers
  • List Shipping Rates
  • List Shipping Zones
  • Get Surveys
  • Get Surveys Submissions
  • Get User
  • Search Users
  • Get Voice AI Agent Action
  • Get Voice AI Agent
  • List Voice AI Agents
  • Get Voice AI Call Log
  • List Voice AI Call Logs
  • Get Workflow

Changes 228

  • Add custom audience member
  • Batch update audience members
  • Create conversation form
  • Create page lead form
  • Duplicate ad
  • Duplicate ad set
  • Duplicate campaign
  • Pause ad
  • Pause ad set
  • Pause campaign
  • Publish campaign
  • Resume ad
  • Resume ad set
  • Resume campaign
  • Set default page
  • Update custom audience
  • Upsert ad
  • Upsert adset
  • Upsert campaign
  • Upsert conversion pixel
  • Create offline user list job
  • Publish ad
  • Upsert assets
  • Upsert audience
204 more
  • Upsert Google campaign
  • Upsert conversion
  • Upsert segment
  • Create lead form
  • Publish ad campaign group
  • Update ad status
  • Upsert ad campaign group
  • Create Agent
  • Execute Agent
  • Promote to Production
  • Update Agent Metadata
  • Update Agent
  • Create association
  • Create relation
  • Update association
  • Create blog post
  • Update blog post
  • Create a new brand board
  • Create Brand Voice
  • Set Default Brand Voice
  • Update a Brand Board
  • Update Brand Voice
  • Create Business
  • Update Business
  • Apply user availability schedule to a calendar
  • Create appointment
  • Create Note
  • Create Block Slot
  • Create Calendar
  • Create Calendar Group
  • Create Calendar Resource
  • Create event calendar availability schedule
  • Create notification
  • Create user availability schedule
  • Create Service Booking
  • Create Service
  • Create Service Location
  • Update Appointment
  • Update Block Slot
  • Update Group
  • Update Note
  • Update Calendar
  • Update Calendar Resource
  • Update event calendar availability schedule
  • Update notification
  • Update user availability schedule
  • Update Service Booking
  • Update Service
  • Update Service Location
  • Clone Chat Widget
  • Create Chat Widget
  • Patch Chat Widget
  • Update Chat Widget
  • Add Contact to Campaign
  • Add Contact to Workflow
  • Add Followers
  • Add Tags
  • Bulk Update Contact Business
  • Bulk Update Contact Tags
  • Create Contact
  • Create Task
  • Update Contact
  • Update Task
  • Update Task Completed
  • Upsert Contact
  • Attach Action to Agent
  • Create an Agent
  • Update Action
  • Update Followup Settings
  • Add an inbound message
  • Add an external outbound call
  • Add message attachments
  • Create Conversation
  • Agent/Ai-Bot is typing a message indicator for live chat
  • Send a new message
  • Update Conversation
  • Update email message status
  • Update message status
  • Upload file attachments
  • Import Courses
  • Create Ad Platform Integration
  • Create Custom Field
  • Create Custom Field Folder
  • Update Custom Field By ID
  • Update Custom Field Folder Name
  • Create Email Campaign
  • Create an email template
  • Create a template folder
  • Import an email template
  • Schedule Campaign
  • Update Email Campaign
  • Update an email template
  • Upload Files to Custom Fields
  • Create Redirect
  • Update Redirect By ID
  • Manage Auto payment for an schedule invoice
  • Create Estimate Template
  • Create Invoice
  • Create Invoice from Estimate
  • Create Invoice Schedule
  • Create template
  • Create New Estimate
  • Generate Estimate Number
  • Generate Invoice Number
  • Record a manual payment for an invoice
  • Schedule an schedule invoice
  • Send Estimate
  • Send invoice
  • Create & Send
  • Update scheduled recurring invoice
  • Update Estimate
  • Update estimate last visited at
  • Update Estimate Template
  • Update invoice
  • Update Invoice Last Visited At
  • Update Invoice Late Fees Configuration
  • Update schedule
  • Update template
  • Update Template Late Fees Configuration
  • Update Template Payment Methods Configuration
  • Create Knowledge Base FAQ
  • Create Knowledge Base
  • Discover Website for Knowledge Base
  • Train Discovered Knowledge Base URLs
  • Update Knowledge Base FAQ
  • Update Knowledge Base
  • Create Link
  • Update Link
  • Create Custom Value
  • Create Recurring Task
  • Create Tag
  • Update Custom Field
  • Update Custom Value
  • Update Recurring Task
  • Update Tag
  • Upload File to Custom Fields
  • Create Wallet Charge
  • Uninstall Marketplace Application
  • Bulk Update Files / Folders
  • Create Media Folder
  • Update File / Folder
  • Upload File into Media Storage
  • Create Object Record
  • Update Object Schema
  • Update Object Record
  • Create Opportunity
  • Create Pipeline
  • Update Opportunity
  • Update Opportunity Status
  • Update Pipeline
  • Upsert Opportunity
  • Create Coupon
  • Create Custom Payment Integration
  • Create White-label Integration Provider
  • Create Order Fulfillment
  • Update Custom Provider Capabilities
  • Disconnect Custom Payment Provider Config
  • Record Order Payment
  • Update Coupon
  • List Active Numbers
  • Purchase Number for Location
  • Bulk Edit Products and Prices
  • Bulk Update Products
  • Bulk Update Product Reviews
  • Create Price for a Product
  • Create Product
  • Create Product Collection
  • Update Product Display Priorities
  • Update Inventory
  • Update Price by ID for a Product
  • Update Product by ID
  • Update Product Collection
  • Update Product Review
  • Update Product Store Inclusion
  • Send Proposal Document
  • Create or Send Proposal from Template
  • Connect Account (Step 3 of 3)
  • Clone a queue item
  • Create a comment or reply
  • Like a comment
  • Create post
  • Create a new category queue
  • Create a new item in the queue
  • Discard edit session changes
  • Edit post
  • Reset an item in a queue
  • Save edit session changes
  • Set Accounts
  • Start CSV Finalize
  • Start or resume an edit session
  • Update queue settings or status
  • Update an item in a queue
  • Upload CSV
  • Create Shipping Carrier
  • Create Shipping Rate
  • Create Shipping Zone
  • Update Shipping Carrier
  • Update Shipping Rate
  • Update Shipping Zone
  • Update User
  • Create Voice AI Agent Action
  • Create Voice AI Agent
  • Update Voice AI Agent
  • Update Voice AI Agent Action

Deletes 85

  • Delete ad
  • Delete ad set
  • Delete campaign
  • Delete custom audience
  • Delete Facebook integration
  • Delete page connection
  • Remove custom audience member
  • Delete conversion
  • Delete segment
  • Delete Agent
  • Delete association
  • Delete relation
  • Delete a Brand Board
  • Delete Brand Voice
  • Delete Business
  • Delete Note
  • Delete Calendar
  • Delete Calendar Resource
  • Delete Event
  • Delete Notification
  • Delete Group
  • Delete user availability schedule
  • Delete Service Booking
  • Delete Service
61 more
  • Delete Service Location
  • Disable Group
  • Remove user availability schedule from a calendar
  • Delete Chat Widget
  • Delete Contact
  • Delete Contact from Workflow
  • Delete Task
  • Remove Contact From Campaign
  • Remove Contact From Every Campaign
  • Remove Followers
  • Remove Tags
  • Remove Action from Agent
  • Cancel a scheduled email message.
  • Cancel a scheduled message.
  • Delete Conversation
  • Delete Custom Field By ID
  • Delete Custom Field Folder
  • Delete Ad Account Connection
  • Delete a template
  • Delete Redirect By ID
  • Cancel an scheduled invoice
  • Delete Estimate
  • Delete Estimate Template
  • Delete invoice
  • Delete schedule
  • Delete template
  • Void invoice
  • Delete Knowledge Base FAQ
  • Delete Knowledge Base
  • Delete Trained Knowledge Base URLs
  • Delete Link
  • Delete Custom Field
  • Delete Custom Value
  • Delete Recurring Task
  • Delete Tag
  • Delete Wallet Charge
  • Bulk Delete / Trash Files or Folders
  • Delete File or Folder
  • Delete Object Record
  • Delete Opportunity
  • Delete Pipeline
  • Delete Coupon
  • Delete Custom Payment Integration
  • Delete Price by ID for a Product
  • Delete Product by ID
  • Delete Product Collection
  • Delete Product Review
  • Bulk Delete Social Planner Posts
  • Delete Account
  • Delete CSV
  • Delete CSV Post
  • Delete an active post and schedule the next one
  • Unlike a comment
  • Delete Post
  • Delete an item from a queue
  • Delete Shipping Carrier
  • Delete Shipping Rate
  • Delete Shipping Zone
  • Delete User
  • Delete Voice AI Agent Action
  • Delete Voice AI Agent

HighLevel Location setup

  1. Pasting a HighLevel Location API key

    Create an API key in HighLevel Location, choose HighLevel Location in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 554 actions the agent may use. Start with lookups and add the ones that change HighLevel Location when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

Get started

Tell us what your callers ring about, and we build and test the agent for you.

Get startedSee it answer a call