Kommo for your voice agent

Kommo is a CRM platform for managing your leads, contacts, and sales pipelines. It helps businesses organize customer interactions, automate workflows, and boost team productivity.

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The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Needs setup
Plan
Every plan, from Starter at A$49 a month
How it connects
With your own Kommo app. You register an app in Kommo's developer settings, paste its client ID and secret in Connected apps, then sign in.
What it reads
42 actions, such as get Kommo Account, get Kommo Company and get Kommo Contact.
What it changes
11 actions, such as add AI Source File, create Kommo Companies and create Kommo Contact.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 53. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Kommo actions

Reads 42

  • Get Kommo Account
  • Get Kommo Company
  • Get Kommo Contact
  • Get Kommo Custom Field
  • Get Kommo Event
  • Get Kommo Field Group
  • Get File Links
  • Get Incoming Leads Summary
  • Get Kommo Lead
  • Get Kommo Loss Reason
  • Get Kommo Pipeline
  • Get Kommo Pipeline Status
  • Get Kommo Task
  • Get Kommo User
  • Get Kommo Widget Info
  • List Kommo Catalogs
  • List Kommo Companies
  • List Kommo Contacts
  • List Kommo Conversations
  • List Kommo Custom Fields
  • List Entity Files
  • List Kommo Entity Links
  • List Kommo Entity Notes
  • List Kommo Entity Tags
18 more
  • List Kommo Events
  • List Kommo Event Types
  • List Kommo Field Groups
  • List Kommo Files
  • List Incoming Leads
  • List Kommo Leads
  • List Kommo Lead Pipelines
  • List Kommo Loss Reasons
  • List Kommo Notes By Entity
  • List Kommo Pipeline Stages
  • List Kommo User Roles
  • List Kommo Lead Sources
  • List Kommo Tasks
  • List Kommo Templates
  • List Kommo Users
  • List Kommo Webhooks
  • List Kommo Website Buttons
  • List Kommo Widgets

Changes 10

  • Add AI Source File
  • Create Kommo Companies
  • Create Kommo Contact
  • Create Kommo Lead
  • Create Kommo Task
  • Import Products to AI
  • Update Kommo Company
  • Update Kommo Contact
  • Update Kommo Lead
  • Update Kommo Task

Deletes 1

  • Delete Kommo Files

Kommo setup

  1. Registering your Kommo app

    Create an app in Kommo's developer settings and copy its client ID and secret. Connected apps shows the redirect address to give it.

  2. Signing in to Kommo

    Paste the client ID and secret in Connected apps, then sign in and approve access.

  3. Choosing the actions

    Choose which of the 53 actions the agent may use. Start with lookups and add the ones that change Kommo when you're ready.

  4. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

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