Human Approval - HITL Platform for your voice agent

Human Approval - HITL Platform is a HITL.sh service for adding human approval and review workflows to AI agents. Use it to pause risky automations, collect structured decisions, and resume safely.

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Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.

The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Human Approval - HITL Platform and paste it on a secure page in Connected apps.
What it reads
5 actions, such as get Account Status, get Approval Request and list Approval Requests.
What it changes
5 actions, such as create Approval Request, create Loop and update Loop.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 10. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Human Approval - HITL Platform actions

Reads 5

  • Get Account Status
  • Get Approval Request
  • List Approval Requests
  • List Loop Members
  • List Loops

Changes 3

  • Create Approval Request
  • Create Loop
  • Update Loop

Deletes 2

  • Cancel Approval Request
  • Delete Loop

Human Approval - HITL Platform setup

  1. Pasting a Human Approval - HITL Platform API key

    Create an API key in Human Approval - HITL Platform, choose Human Approval - HITL Platform in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 10 actions the agent may use. Start with lookups and add the ones that change Human Approval - HITL Platform when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

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Tell us what your callers ring about, and we build and test the agent for you.

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