Inistate for your voice agent

Inistate is a workspace platform for building workflow and record-management applications. It helps teams configure modules, track entries, audit changes, and manage files in one place.

Get startedAll integrations

Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.

The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Inistate and paste it on a secure page in Connected apps.
What it reads
7 actions, such as get Activity Form, get Entry and get Entry History.
What it changes
5 actions, such as bulk Change Entry States, bulk Update Entries and change Entry State.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 12. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Inistate actions

Reads 7

  • Get Activity Form
  • Get Entry
  • Get Entry History
  • Get Module Schema
  • List Entries
  • List Modules
  • List Workspaces

Changes 5

  • Bulk Change Entry States
  • Bulk Update Entries
  • Change Entry State
  • Create Entry
  • Update Entry

Inistate setup

  1. Pasting a Inistate API key

    Create an API key in Inistate, choose Inistate in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 12 actions the agent may use. Start with lookups and add the ones that change Inistate when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

Get started

Tell us what your callers ring about, and we build and test the agent for you.

Get startedSee it answer a call