Maintainx for your voice agent

Maintainx is a cloud-based CMMS for centralizing maintenance data, communication, and workflows. It helps organizations streamline maintenance operations and improve team coordination.

Get startedAll integrations

Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.

The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Maintainx and paste it on a secure page in Connected apps.
What it reads
21 actions, such as find Entity, get Asset and get Category.
What it changes
15 actions, such as create Category, create Location and create Procedure Template.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 36. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Maintainx actions

Reads 21

  • Find Entity
  • Get Asset
  • Get Category
  • Get Location
  • Get Purchase Order
  • Get User
  • Get Vendor
  • Get Work Order
  • Get Work Order Costs
  • List Asset Criticalities
  • List Assets
  • List Categories
  • List Locations
  • List Meters
  • List Parts
  • List Procedure Templates
  • List Teams
  • List Work Order Comments
  • List Work Orders
  • List Work Request Portals
  • List Work Requests

Changes 13

  • Create Category
  • Create Location
  • Create Procedure Template
  • Create Work Order
  • Create Work Order Comment
  • Create Work Request
  • Create Work Request Portal
  • Update Asset
  • Update Location
  • Update Vendor Attachment
  • Update Work Order
  • Update Work Order Status
  • Update Work Request Portal

Deletes 2

  • Delete Assets
  • Delete Category

Maintainx setup

  1. Pasting a Maintainx API key

    Create an API key in Maintainx, choose Maintainx in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 36 actions the agent may use. Start with lookups and add the ones that change Maintainx when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

Get started

Tell us what your callers ring about, and we build and test the agent for you.

Get startedSee it answer a call