Kapso for your voice agent

Kapso is an API platform for WhatsApp messaging, contacts, broadcasts, workflows, and serverless functions. It helps teams manage customer conversations and automate outreach from one place.

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The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Kapso and paste it on a secure page in Connected apps.
What it reads
11 actions, such as get Contact, get Function and get Phone Number.
What it changes
1 actions, such as update Contact.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 12. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Kapso actions

Reads 11

  • Get Contact
  • Get Function
  • Get Phone Number
  • Get Phone Number Health
  • Get Workflow
  • List Conversations
  • List Customers
  • List Functions
  • List Messages
  • List Phone Numbers
  • List Workflows

Changes 1

  • Update Contact

Kapso setup

  1. Pasting a Kapso API key

    Create an API key in Kapso, choose Kapso in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 12 actions the agent may use. Start with lookups and add the ones that change Kapso when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

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