MerchantPro for your voice agent

MerchantPro is an eCommerce platform for managing storefronts, catalogs, customers, orders, and inventory. Use it to run core commerce operations from one place and keep store data organized.

Get startedAll integrations

Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.

The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in MerchantPro and paste it on a secure page in Connected apps.
What it reads
10 actions, such as get Inventory Unit, get Product and get Shop Taxonomy.
What it changes
Nothing: its actions only read.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 10. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

MerchantPro actions

Reads 10

  • Get Inventory Unit
  • Get Product
  • Get Shop Taxonomy
  • List Catalog Partners
  • List Categories
  • List Customers
  • List Customer Subscriptions
  • List Locations
  • List Orders
  • List Products

MerchantPro setup

  1. Pasting a MerchantPro API key

    Create an API key in MerchantPro, choose MerchantPro in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 10 actions the agent may use. Start with lookups and add the ones that change MerchantPro when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

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