Loyverse for your voice agent

Loyverse is a point-of-sale (POS) platform for small businesses, offering tools for sales, inventory, and customer loyalty. It helps streamline retail operations and boost customer engagement.

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The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Loyverse and paste it on a secure page in Connected apps.
What it reads
33 actions, such as get Category, get Customer and get Discount.
What it changes
25 actions, such as create or Update Category, create or Update Customer and create or Update Discount.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 58. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Loyverse actions

Reads 33

  • Get Category
  • Get Customer
  • Get Discount
  • Get Employee
  • Get Item
  • Get JWKS
  • Get Merchant Info
  • Get Modifier
  • Get OpenID Connect Discovery Document
  • Get Payment Type
  • Get POS Device
  • Get Receipt
  • Get Store
  • Get Supplier
  • Get Tax
  • Get Variant
  • Get Webhook
  • List Categories
  • List Customers
  • List Discounts
  • List Employees (Advanced)
  • List Inventory
  • List Items
  • List Modifiers (Enhanced)
9 more
  • List Payment Types
  • List POS Devices
  • List Receipts
  • List Shifts
  • List Stores
  • List Suppliers
  • List Taxes
  • List Variants
  • List Webhooks

Changes 14

  • Create or Update Category
  • Create or Update Customer
  • Create or Update Discount
  • Create or Update Item
  • Create or Update Modifier
  • Create or Update POS Device
  • Create or Update Supplier
  • Create or Update Tax
  • Create or Update Variant
  • Create or Update Webhook
  • Create Receipt
  • Create Refund
  • Update Inventory
  • Upload Item Image

Deletes 11

  • Delete Category
  • Delete Customer
  • Delete Discount
  • Delete Item
  • Delete Item Image
  • Delete Modifier
  • Delete POS Device
  • Delete Supplier
  • Delete Tax
  • Delete Variant
  • Delete Webhook

Loyverse setup

  1. Pasting a Loyverse API key

    Create an API key in Loyverse, choose Loyverse in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 58 actions the agent may use. Start with lookups and add the ones that change Loyverse when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

Get started

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