Mezmo for your voice agent

Mezmo is a unified platform for log management and telemetry data processing. It helps you collect, analyze, and manage log data for better operational visibility.

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The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Mezmo and paste it on a secure page in Connected apps.
What it reads
14 actions, such as get Preset Alert, get Category and get Index Rate Alert Configuration.
What it changes
22 actions, such as create Category, create Ingestion Exclusion Rule and create API Key.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 36. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Mezmo actions

Reads 14

  • Get Preset Alert
  • Get Category
  • Get Index Rate Alert Configuration
  • Get Ingestion Exclusion Rule
  • Get Ingestion Status
  • Get API Key
  • Get Member
  • Get Stream Configuration
  • Get View Details
  • List Preset Alerts
  • List API Keys
  • List Members
  • List Telemetry Pipelines
  • List Views

Changes 15

  • Create Category
  • Create Ingestion Exclusion Rule
  • Create API Key
  • Create Member Invitation
  • Create Preset Alert
  • Create View
  • Ingest Logs to Mezmo
  • Resume Log Ingestion
  • Update Category
  • Update Index Rate Alert Configuration
  • Update Ingestion Exclusion Rule
  • Update API Key
  • Update Member Role and Groups
  • Update Preset Alert
  • Update Mezmo View

Deletes 7

  • Delete Category
  • Delete Ingestion Exclusion
  • Delete API Key
  • Delete Organization Member
  • Delete Pipeline Alert
  • Delete Preset Alert
  • Delete View

Mezmo setup

  1. Pasting a Mezmo API key

    Create an API key in Mezmo, choose Mezmo in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 36 actions the agent may use. Start with lookups and add the ones that change Mezmo when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

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