Mx toolbox for your voice agent

MxToolbox is a network diagnostic and monitoring service with advanced DNS, blacklist, and email health tools. It helps IT teams quickly troubleshoot and ensure reliable email and network performance.

Get startedAll integrations

Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.

The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Mx toolbox and paste it on a secure page in Connected apps.
What it reads
12 actions, such as lookup BIMI Record, lookup Blacklist and lookup DKIM Record.
What it changes
1 actions, such as monitor Status.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 13. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Mx toolbox actions

Reads 12

  • Lookup BIMI Record
  • Lookup Blacklist
  • Lookup DKIM Record
  • Lookup DMARC Record
  • Lookup DNS Records
  • HTTP Lookup
  • Lookup MTA-STS Record
  • Lookup MX Records
  • Ping Lookup
  • SMTP Lookup
  • Lookup SPF Record
  • Check Usage

Changes 1

  • Monitor Status

Mx toolbox setup

  1. Pasting a Mx toolbox API key

    Create an API key in Mx toolbox, choose Mx toolbox in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 13 actions the agent may use. Start with lookups and add the ones that change Mx toolbox when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

Get started

Tell us what your callers ring about, and we build and test the agent for you.

Get startedSee it answer a call