Missive for your voice agent

Missive is a collaborative email and chat app for teams to manage conversations and tasks together. It helps streamline team inboxes, shared labels, and internal discussion in one place.

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The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Missive and paste it on a secure page in Connected apps.
What it reads
21 actions, such as get Analytics Report, get Missive Contact and get Missive Conversation.
What it changes
19 actions, such as create Analytics Report, create Missive Contacts and create Draft.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 40. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Missive actions

Reads 21

  • Get Analytics Report
  • Get Missive Contact
  • Get Missive Conversation
  • List Conversation Messages
  • Get Missive Message
  • Get Missive Response
  • Get Missive Task
  • List Missive Contact Books
  • List Missive Contact Groups
  • List Missive Contacts
  • List Conversation Comments
  • List Conversation Drafts
  • List Conversation Posts
  • List Missive Conversations
  • List Messages by Message-ID
  • List Missive Organizations
  • List Missive Saved Responses
  • List Missive Shared Labels
  • List Missive Tasks
  • List Missive Teams
  • List Missive Users

Changes 15

  • Create Analytics Report
  • Create Missive Contacts
  • Create Draft
  • Create Missive Post
  • Create Canned Response
  • Create Shared Label
  • Create Missive Task
  • Create Team
  • Create Webhook
  • Merge Missive Conversations
  • Update Missive Contact
  • Update Saved Response
  • Update Shared Labels
  • Update Missive Task
  • Update Missive Team

Deletes 4

  • Delete Draft
  • Delete Post
  • Delete Saved Responses
  • Delete Webhook

Missive setup

  1. Pasting a Missive API key

    Create an API key in Missive, choose Missive in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 40 actions the agent may use. Start with lookups and add the ones that change Missive when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

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