Microsoft 365 for your voice agent

Microsoft 365 is a productivity suite that brings Outlook, OneDrive, Teams, Word, Excel, and more together through Microsoft Graph. It gives teams connected tools for communication, file storage, documents, meetings, and everyday work.

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The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Needs setup
Plan
Every plan, from Starter at A$49 a month
How it connects
With your own Microsoft 365 app. You register an app in Microsoft 365's developer settings, paste its client ID and secret in Connected apps, then sign in.
What it reads
545 actions, such as calculate Workbook Function, get all chats and check In Presentation.
What it changes
580 actions, such as accept calendar event invite, add Chart and add chat member.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 1166. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Microsoft 365 actions

Reads 545

  • Calculate Workbook Function
  • Get all chats
  • Check In Presentation
  • Check Out Presentation
  • Count messages
  • Count user section group sections
  • Count site section group sections
  • Download Outlook attachment
  • Download channel message hosted content
  • Download chat message hosted content
  • Download SharePoint Drive Item By Path
  • Download SharePoint Drive Item Version
  • Download a file
  • Download file by path
  • Download group post attachment
  • Download item as format
  • Download Item Thumbnail
  • Download Drive Item Version Content
  • Download Presentation
  • Download Presentation Version
  • Download profile photo
  • Download shared drive item
  • Download Task Attachment
  • Download Thumbnail by Path
521 more
  • Download Workbook
  • Calculate Excel Workbook
  • Get Drive Item
  • List Drive Item Children
  • List Drive Item Versions
  • List Site Lists
  • List Workbook Tables
  • Search Drive Files
  • Search Sites
  • Who Am I
  • Export DOCX to PDF
  • Export Workbook to PDF
  • Find DOCX files
  • Find Meeting Times
  • Find Presentations
  • Find SharePoint sites
  • Get Microsoft Word account context
  • Get All SharePoint Sites
  • Get Excel Application
  • Get Appointment
  • Get Booking Business
  • Get event from calendar
  • Get calendar event attachment
  • Get calendar from event
  • Get calendar from calendar group
  • Get calendar group
  • Get event extension
  • Get User Calendar Group Schedule
  • Get user calendar permission
  • Get Calendar Schedule
  • Get Calendar View
  • Get call operation
  • Get team channel
  • Get Teams channel message
  • Get channel message reply
  • Get chart
  • Get Chart Axis
  • Get chart component
  • Get Chart Data Labels
  • Get chart image
  • Get Chart Legend
  • Get chart point
  • Get chart series
  • Get chat
  • Get chat member
  • Get chat message
  • Get Checklist Item
  • Get child folder message
  • Get child folder message MIME content
  • Get child mail folder
  • Get Comment
  • Get Comment Reply
  • Get contact extension
  • Get contact folder
  • List user contact folders
  • Get contact from folder
  • Get contact photo metadata
  • Get SharePoint Content Type Column
  • Get SharePoint Content Type Published Status
  • Get Booking Currency
  • Get Current Drive
  • Get Customer
  • Get Custom Question
  • Get day note
  • Get SharePoint Default Drive
  • Get Derived Range
  • Get drafts mail folder
  • Get SharePoint Drive Item Analytics
  • Get DriveItem by Sharing URL
  • Get Drive Item List Fields
  • Get SharePoint Drive Item Permission
  • Get SharePoint Drive Item Retention Label
  • Get SharePoint Drive Item Version
  • Get SharePoint Drive Backing List
  • Get calendar event
  • Get event attachment
  • Get event calendar from calendar group
  • Get channel files folder
  • Get Drives Following
  • Get Microsoft Graph group
  • Get Microsoft 365 group calendar
  • Get group calendar event
  • Get Microsoft 365 group details
  • Get Microsoft 365 group event
  • Get group OneNote operation status
  • Get group OneNote page content
  • Get group post attachment
  • Get Group Root Site
  • Get a OneNote section from a group
  • Get a OneNote page from a group
  • Get inference classification
  • Get Item Metadata
  • Get Item by Path
  • Get Item Permissions
  • Get Item Thumbnails
  • Get Item Versions
  • Get SharePoint List
  • Get SharePoint List Column
  • Get SharePoint List Content Type
  • Get SharePoint List Drive
  • Get SharePoint List Item
  • Get List Item Drive Item
  • Get SharePoint List Item Fields
  • Get SharePoint List Item Version
  • Get mailbox settings
  • Get mail delta
  • Get mail folder
  • Get mail folder message
  • Get user mail folder message rule
  • Get mail tips
  • Get master categories
  • Get master category
  • Get user's default calendar
  • Get user child contact folder
  • Get contact from child folder
  • Get contact photo
  • Get contact
  • Get user contact extension
  • Get meeting recording content
  • Get meeting transcript content
  • Get user event attachment
  • Get event calendar
  • Get message extension
  • Get message MIME content
  • Get user outlook
  • Get OneNote resource content by ID
  • Get OneNote page content from section
  • Get email message
  • Get user message extension
  • Get User Profile
  • Get my profile photo
  • Get Signed-In User SharePoint My Site
  • Get Named Item
  • Get Named Item Range
  • Get attachment from nested folder message
  • Get notebook from web URL
  • Get notebook section group
  • Get offer shift request
  • Get online meeting
  • Get open shift
  • Get open shift change request
  • Get Excel Operation Status
  • Get a OneNote page
  • Get Pivot Table
  • Get Planner bucket
  • Get Planner plan details
  • Get Planner task
  • Get Planner task details
  • Get User Presence
  • Get Presentation
  • Get Presentation Content
  • Get Presentation Layouts
  • Get Presentation Thumbnails
  • Get Presentation Version
  • Get primary channel
  • Get Outlook profile
  • Get Projected Worksheet Subresource
  • Get Range
  • Get Range Format
  • Get recent notebooks
  • Get Drive Root Folder
  • Get Root SharePoint Site
  • Get scheduling group
  • Get a OneNote section by ID
  • Get Sensitivity Label
  • Get Service
  • Create Excel Session
  • Get Shared Item by ShareId
  • Get shared drive item
  • Get SharePoint List Items
  • Get SharePoint Range
  • Get SharePoint Settings
  • Get SharePoint Worksheet
  • Get SharePoint Shared Item
  • Get shift
  • Get SharePoint Site Column
  • Get SharePoint Site Content Type
  • Get site drive item
  • Get site OneNote operation status
  • Get SharePoint Site Page
  • Get SharePoint Site Page Content
  • Get OneNote page from site
  • Get SharePoint Site Page Section Web Part
  • Get site notebook page preview
  • Get SharePoint Site Page Web Part
  • Get SharePoint Site Permission
  • Get a OneNote section from a site
  • Get OneNote page from site (compatibility alias)
  • Get Staff Member
  • Get Microsoft Graph Subscription
  • Get supported languages
  • Get supported time zones
  • Get swap shifts change request
  • Get channel tab
  • Get Table
  • Get table column
  • Get Table Column Cell
  • Get Table Column Range
  • Get Table Range
  • Get Table Row
  • Get Table Row Range
  • Get Table Sort
  • Get Task
  • Get Task Attachment
  • Get Task List
  • Get team by ID
  • Get Team
  • Get team member
  • Get Team Operation Status
  • Get installed app in team
  • Get time off by ID
  • Get time off reason
  • Get time off request
  • Get To Do task
  • Get user by email
  • Get user's calendar
  • Get allowed calendar sharing roles for user calendar
  • Get user calendar event
  • Get user calendar group calendar permission
  • Get user calendar group event
  • Get user calendar group event attachment
  • Get user chat
  • Get message from child folder
  • Get user message attachment
  • Get user notebook
  • Get user OneNote operation
  • Get OneNote page content for user
  • Get a OneNote page from user
  • Get parent section group from user section
  • Get User Teamwork
  • Get Visible Range
  • Get workbook
  • Get SharePoint Workbook Chart Image
  • Get SharePoint Workbook Named Item
  • Get Workbook Range Fill
  • Get Workbook Used Range
  • Get Worksheet
  • Get Worksheet Protection
  • Get Worksheet Row Range
  • Get Worksheet Used Range
  • List Drive Activities
  • List All Drive Items
  • List application owners
  • List Appointments
  • List assigned Planner tasks
  • List user's associated teams
  • List Outlook attachments
  • List Booking Businesses
  • List Drive Bundles
  • List user calendar event attachments
  • List user calendar group calendar events
  • List calendars in calendar group
  • List user calendar group event attachments
  • List Outlook calendar groups
  • List calendar permissions
  • List Outlook calendars
  • List calendar view delta
  • List channel members
  • List channel message changes
  • List channel tabs
  • List chart points
  • List Charts
  • List Chart Series
  • List chat message hosted contents
  • List chat messages
  • List Teams chats
  • List chat tabs
  • List Checklist Items
  • List user child folder contacts
  • List child folder messages
  • List child mail folders
  • List Comment Replies
  • List Comments
  • List Communications Call Operations
  • List contact folder child folders
  • List contact folders delta
  • List contacts delta
  • List SharePoint Content Type Columns
  • List Booking Currencies
  • List Customers
  • List Custom Questions
  • List deleted teams
  • List direct group memberships
  • List directory role members
  • List SharePoint Document Set Versions
  • List DOCX versions
  • List SharePoint Drive Delta
  • List drive folder children
  • List SharePoint Drive Item Children By Path
  • List SharePoint Drive Item Thumbnails
  • List Drive Root Changes
  • List SharePoint Drive Root Children
  • List Drives
  • List Email Rules
  • List event attachments
  • List event calendar permissions
  • List event instances
  • List events
  • List Drive Files
  • List Folder Children
  • List group application role assignments
  • List group calendar events
  • List group conversations
  • List group conversation threads
  • List group drive folder contents
  • List group members
  • List group notebooks
  • List notebook section groups
  • List pages from a group notebook section
  • List group notebook sections
  • List group owners
  • List group OneNote pages
  • List group Planner plans
  • List group post attachments
  • List group root section groups
  • List group root sections
  • List directory groups
  • List group section group section groups
  • List section group sections
  • List pages from a group section
  • List Group Team Operations
  • List Outlook group threads
  • List team incoming channels
  • List Inference Classification Overrides
  • List installed apps in team
  • List Drive Item Activities
  • List joined teams
  • List license details
  • List Linked Resources
  • List SharePoint List Columns
  • List SharePoint List Content Types
  • List SharePoint List Item Delta
  • List SharePoint List Item Permissions
  • List SharePoint List Items
  • List SharePoint List Item Versions
  • List SharePoint List Permissions
  • List SharePoint Lists
  • List mail folder message attachments
  • List mail folder message rules
  • List mail folder messages
  • List mail folders
  • List mail folders delta
  • List user calendar permissions
  • List meeting attendance reports
  • List meeting recordings
  • List meeting transcripts
  • List pages in section
  • List message attachments from child folder
  • List channel message replies
  • List Messages
  • List messages to yourself
  • List my Planner plans
  • List my Planner tasks
  • List Named Items
  • List notification subscriptions
  • List offer shift requests
  • List OneDrive drives
  • List OneDrive Shared Items
  • List user online meetings
  • List open shift change requests
  • List open shifts
  • List People
  • List pinned messages
  • List Pivot Tables
  • List places
  • List Planner bucket tasks
  • List Planner plan tasks
  • List Planner Task Messages (Beta)
  • List Presentation Versions
  • List primary calendar permissions
  • List Recent Drive Items
  • List event reminders
  • List Root Drive Changes
  • List team schedule day notes
  • List scheduling groups
  • List Sensitivity Labels
  • List sent items messages
  • List service principals
  • List Services
  • List Shared Drive Item Children
  • List SharePoint Item Permissions
  • List SharePoint document libraries
  • List SharePoint List Items Delta
  • List SharePoint Tables
  • List SharePoint Worksheets
  • List shifts
  • List SharePoint Site Content Types
  • List SharePoint Site Changes
  • List SharePoint Site Drives
  • List Site Drive Items Delta
  • List site notebooks
  • List site notebook section groups
  • List SharePoint Site Pages
  • Get OneNote page content from SharePoint site
  • List SharePoint Site Page Section Web Parts
  • List SharePoint Site Page Web Parts
  • List SharePoint Site Permissions
  • List site root section groups
  • List SharePoint Sites
  • List site section pages
  • List site sections
  • List Site Subsites
  • List Staff Members
  • List SharePoint Subsites
  • List swap shifts change requests
  • List Table Columns
  • List Table Rows
  • List Tables
  • List Task Attachments
  • List Task Lists
  • List Tasks
  • List team members
  • List Team Operations
  • List teams permission grants
  • List team tag members
  • List team tags
  • List team time off entries
  • List team schedule time off reasons
  • List time off requests
  • List To Do task lists
  • List tasks from a To Do list
  • List calendar event instances
  • Get Calendar View from User Calendar Group
  • List user calendars events
  • Get calendar view from user's calendar
  • List user's chat members
  • List user chat messages
  • List user contacts
  • List user direct reports
  • List user joined teams
  • List user license details
  • List user directory memberships
  • List user notebooks
  • List user notebook sections
  • List user pages
  • List user root section groups
  • List user section group children
  • List user sections
  • List SharePoint Workbook Charts
  • List Workbook Permissions
  • List SharePoint Workbook Table Columns
  • List SharePoint Workbook Table Rows
  • List Worksheets
  • Download drive item
  • Get drive item by path
  • Get group drive
  • Get Planner plan
  • Get schedule
  • List drive item permissions
  • List group calendar view
  • List group thread posts
  • List organizations
  • List Planner plan buckets
  • List Graph subscriptions
  • List users
  • List workbook worksheets
  • Search Teams files
  • Search Teams messages
  • Get Current User
  • Calculate Workbook
  • Find Item
  • Find Folder
  • Get document comments
  • Get Drive
  • Get Drive Item List Item
  • Get Site Details
  • Get Drive Special Folder
  • Get Workbook Worksheet
  • List Followed Sites
  • List OneDrive items
  • List Shares Permission
  • List Site Columns
  • List Site Recycle Bin Items
  • List Subscriptions
  • List Workbook Names
  • Preview Drive Item
  • Search Drive Items
  • List Microsoft 365 group calendar view
  • Search Outlook messages
  • Search SharePoint sites
  • Query Emails
  • Read DOCX
  • Read Workbook Range
  • Read worksheet range
  • Resolve Shared Workbook
  • Resolve SharePoint Site By Path
  • Resolve SharePoint site by URL
  • Resolve Tracked Changes
  • Search calendar events
  • Search Items
  • Search Microsoft 365 Content
  • Search Outlook people
  • Run Microsoft Graph Search Query
  • Download SharePoint Drive Item
  • Get Current Microsoft Graph User
  • Get SharePoint Document Comments
  • Get SharePoint Drive
  • Get SharePoint Drive Item
  • Get SharePoint Drive Item By Path
  • Get SharePoint Site
  • Get SharePoint Special Folder
  • Get SharePoint Workbook Worksheet
  • List SharePoint Drive Item Children
  • List SharePoint Drive Item Permissions
  • List SharePoint Drive Item Versions
  • List Followed SharePoint Sites
  • List SharePoint Share Permission
  • List SharePoint Site Columns
  • List SharePoint Site Recycle Bin Items
  • List Microsoft Graph Subscriptions
  • List SharePoint Workbook Named Items
  • List SharePoint Workbook Tables
  • List SharePoint Workbook Worksheets
  • Preview SharePoint Drive Item
  • Search SharePoint Drive Items
  • List Teams
  • List channel messages
  • List team channels
  • Validate OneNote credentials
  • Calculate SharePoint Workbook
  • Read SharePoint Workbook Range

Changes 439

  • Accept calendar event invite
  • Add Chart
  • Add chat member
  • Add Comment
  • Add Column To SharePoint Content Type
  • Add Content Type Copy From Hub
  • Add Content Type Copy To SharePoint List
  • Add event attachment
  • Add User to Group
  • Add mail attachment
  • Add member to channel
  • Add Named Item
  • Add SharePoint Worksheet
  • Add tab to channel
  • Add Table
  • Add Table Column
  • Add Table Row
  • Add member to team
  • Add team members (bulk)
  • Add SharePoint Workbook Chart
  • Add SharePoint Workbook Named Item
  • Add Workbook Permission
  • Add SharePoint Workbook Table
  • Add workbook table column
415 more
  • Add SharePoint Workbook Table Row
  • Add Worksheet
  • Append Content
  • Apply Table Filter
  • Apply Table Sort
  • Apply SharePoint Workbook Table Column Filter
  • Assign Sensitivity Label To SharePoint Drive Item
  • Autofit Range
  • Batch move messages
  • Batch update messages
  • Create Calendar Event
  • Check In SharePoint Drive Item
  • Check In Drive Item
  • Checkout SharePoint Drive Item
  • Checkout Drive Item
  • Clone Team
  • Close Excel Session
  • Complete Task
  • Convert Table To Range
  • Copy DOCX
  • Copy notebook in group
  • Copy Item
  • Copy user's mail folder
  • Copy child mail folder
  • Copy message to folder
  • Copy message from child folder
  • Copy user message from folder
  • Copy Presentation
  • Copy Presentation and Wait
  • Copy section to notebook (site context)
  • Copy section to notebook (user)
  • Copy group section to section group
  • Copy section to section group (user)
  • Copy notebook in site
  • Copy site page to section
  • Copy user notebook
  • Copy user page to section
  • Create Appointment
  • Create attachment upload session
  • Create attachment upload session in child folder
  • Create Booking Business
  • Create calendar
  • Create calendar event attachment
  • Create calendar event attachment upload session
  • Create event in specific calendar
  • Create calendar group
  • Create user calendar group event attachment
  • Create event extension
  • Create Calendar Permission
  • Create calendar group event attachment upload session
  • Create Call Operation
  • Create a channel
  • Create Checklist Item
  • Create Comment
  • Create contact
  • Create contact folder
  • Create user contact folder child folder
  • Create Content Sharing Session
  • Create Customer
  • Create Custom Question
  • Create SharePoint Document Set Version
  • Create DOCX
  • Create DOCX sharing link
  • Create email draft
  • Create a draft reply
  • Create drive folder
  • Create SharePoint Drive Item Permission
  • Create Drive Upload Session
  • Create Email Rule
  • Create user calendar event attachment
  • Create event attachment upload session
  • Create user mail folder message forward draft
  • Create group calendar event
  • Create Microsoft 365 group event
  • Create group nested section group
  • Create group notebook
  • Create section group in group notebook
  • Create group OneNote page
  • Create section in section group
  • Create channel in group team
  • Create Drive Item Permission
  • Create Sharing Link
  • Create Linked Resource
  • Create SharePoint List
  • Create SharePoint List Column
  • Create SharePoint List Item
  • Create SharePoint List Item Permission
  • Create SharePoint List Permission
  • Create mail folder
  • Create message in mail folder
  • Create mail folder message attachment
  • Create mail folder message attachment upload session
  • Create User Mail Folder Message Rule
  • Create user calendar event extension
  • Create user calendar permission
  • Create message in user's child folder
  • Create user contact in folder
  • Create user contact extension
  • Create contact extension
  • Create contact in child folder
  • Create online meeting
  • Create calendar event for user
  • Create me event attachment upload session
  • Create forward draft
  • Create user Focused Inbox override
  • Create reply-all draft for user message
  • Create user notebook
  • Create reply-all draft for child folder message
  • Create section in user's section group
  • Create OneNote page in section
  • Create message attachment
  • Create user offer shift request
  • Create open shifts
  • Create open shift change request
  • Create or get online meeting
  • Create or update schedule
  • Create Planner bucket
  • Create Planner task
  • Create Presentation
  • Create Presentation Sharing Link
  • Create reply-all draft in folder
  • Create schedule day note
  • Create scheduling group
  • Create Service
  • Create SharePoint Sharing Link
  • Create team schedule shift
  • Create SharePoint Site Column
  • Create SharePoint Site Content Type
  • Create site nested section group
  • Create site notebook
  • Create section in site notebook
  • Create SharePoint Site Page
  • Create SharePoint Site Page Section Web Part
  • Create SharePoint Site Permission
  • Create site section page
  • Create Staff Member
  • Create Task List
  • Create Team
  • Create Team From Group
  • Create time off
  • Create time off reason
  • Create time off request
  • Create Upload Session By Path
  • Create calendar in user's calendar group
  • Create user calendar group event
  • Create calendar permission via event
  • Create user message extension
  • Create user mail folder message extension
  • Create reply draft for user mail folder message
  • Create user mail folders child folders
  • Create user master category
  • Create user message
  • Create user message attachment
  • Create user nested section group
  • Create section in user notebook
  • Create user online meeting
  • Create user OneNote page
  • Create section in user section group
  • Create user section page
  • Create Workbook
  • Create Workbook Sharing Link
  • Decline calendar event
  • Discard Checkout
  • Discard SharePoint Drive Item Checkout
  • Dismiss user calendar event reminder
  • Dismiss event reminder
  • Dismiss user calendar group event reminder
  • Dismiss user event reminder
  • Edit DOCX
  • Copy Drive Item
  • Create Folder
  • Create Upload Session
  • Update Drive Item
  • Update Table Column Range
  • Execute Microsoft Graph Batch
  • Extract SharePoint Drive Item Sensitivity Labels
  • Follow Drive Item
  • Follow SharePoint Sites
  • Format Workbook Range
  • Forward message
  • Forward user calendar event
  • Grant SharePoint Item Permission
  • Hide chat for user
  • Insert Range
  • Inspect workbook
  • Inspect Workbook Table
  • Invite DOCX recipients
  • Invite Users To SharePoint Drive Item
  • Invite People to Presentation
  • Invite User to Drive Item
  • Mark chat as read for user
  • Mark chat as unread for user
  • Merge Cells
  • Fill PowerPoint Template
  • Create Graph subscription
  • Create workbook session
  • Pin message in chat
  • Renew Graph subscription
  • Create Task
  • Fill Template
  • Move SharePoint Drive Item
  • Move Item
  • Move mail folder
  • Move child mail folder
  • Move message to folder
  • Move message from child folder
  • Move message from folder
  • Move or rename DOCX
  • Add Workbook Worksheet
  • Close Workbook Session
  • Create a new text file
  • Grant Shares Permission
  • Update Workbook Worksheet
  • Upload file
  • Create To Do task
  • Pin message
  • Reply to Teams channel message
  • Protect Worksheet
  • Provision channel email address
  • Publish Booking Business
  • Publish SharePoint Content Type
  • Publish SharePoint Site Page
  • Reapply All Table Filters
  • Reapply Table Sort
  • Reauthorize Microsoft Graph Subscription
  • Refresh Pivot Tables
  • Refresh Excel Session
  • Replace Presentation File
  • Replace Text
  • Reply all
  • Reply to Email
  • Report message
  • Restore SharePoint Document Set Version
  • Restore DOCX version
  • Restore Deleted Item
  • Restore SharePoint Drive Item Version
  • Restore Item Version
  • Restore SharePoint List Item Version
  • Restore Presentation Version
  • Run Graph Mutation Batch
  • Run Graph Read Batch
  • Send Activity Notification to Recipients
  • Send draft
  • Send email
  • Send a message to yourself
  • Set channel message reaction
  • Set chart data
  • Set chart position
  • Set chat message reaction
  • Set Presence
  • Set Presence Automatic Location
  • Set User Preferred Presence
  • Set User Presence Manual Location
  • Add SharePoint Workbook Worksheet
  • Close SharePoint Workbook Session
  • Copy SharePoint Drive Item
  • Create SharePoint Folder
  • Create Microsoft Graph Subscription
  • Create SharePoint Upload Session
  • Create SharePoint Workbook Session
  • Grant SharePoint Share Permission
  • Update SharePoint Drive Item
  • Update Microsoft Graph Subscription
  • Update SharePoint Workbook Worksheet
  • Share Team Schedule
  • Snooze user calendar group event reminder
  • Snooze event reminder
  • Snooze user calendar event reminder
  • Snooze user event reminder
  • Sort Range
  • Sync Task Lists
  • Create Chat
  • Send Channel Message
  • Send message to Teams chat
  • Track Folder Changes
  • Transform Presentation Text and Properties
  • Translate Exchange IDs
  • Unarchive channel
  • Unarchive group team channel
  • Unarchive Teams team
  • Delete Drive Following
  • Unfollow SharePoint Sites
  • Unhide Chat For User
  • Unmerge Range
  • Unpin chat message
  • Unprotect Worksheet
  • Unpublish Booking Business
  • Unpublish SharePoint Content Type
  • Update Appointment
  • Update Booking Business
  • Update calendar event
  • Update event in specific calendar
  • Update calendar group
  • Update Calendar Group Calendar Permission
  • Update user calendar in calendar group
  • Update user calendar group event
  • Update calendar permission
  • Update Call
  • Update Call Operation
  • Update Call Participant
  • Update Teams channel
  • Update Teams channel message
  • Update Chart
  • Update chart component
  • Update Chart Legend
  • Update chart series
  • Update Chat
  • Update Teams chat message
  • Update Checklist Item
  • Update child folder contact
  • Update Contact
  • Update user contact folder
  • Update user contact folder child folder
  • Update contact in folder
  • Update Content Sharing Session
  • Update Customer
  • Update Custom Question
  • Update schedule day note
  • Update Drive Item Metadata
  • Update SharePoint Drive Item Permission
  • Update SharePoint Drive Item Record Lock
  • Update Drive Item Permissions
  • Update email message
  • Update Email Rule
  • Update event extension
  • Update event extension in calendar group
  • Update File Content
  • Update Inference Classification
  • Update SharePoint List
  • Update SharePoint List Column
  • Update SharePoint List Content Type
  • Update SharePoint List Item
  • Update SharePoint List Item Fields
  • Update mailbox settings
  • Update mail folder
  • Update master category
  • Update contact extension
  • Update my OneNote page content
  • Update my OneNote section
  • Update Named Item
  • Update online meeting
  • Update open shift
  • Update OneNote page content
  • Update Planner bucket
  • Update Planner task
  • Update Planner task details
  • Update Presentation Content Destructively
  • Update Presentation Content Safely
  • Update Presentation Metadata
  • Update Range
  • Update Range Format
  • Update scheduling group
  • Update Service
  • Update SharePoint Item Permission
  • Update SharePoint Range
  • Update SharePoint Settings
  • Update SharePoint Site
  • Update SharePoint Site Column
  • Update SharePoint Site Content Type
  • Update section in site notebook
  • Update SharePoint Site Page
  • Update site OneNote page content
  • Update SharePoint Site Page Section Web Part
  • Update SharePoint Site Page Web Part
  • Update SharePoint Site Permission
  • Update site section group section
  • Update Staff Member
  • Update Teams channel tab
  • Update Table
  • Update Table Column
  • Update Table Row
  • Update Task
  • Update Task List
  • Update Team
  • Update team member
  • Update team schedule shift
  • Update time off
  • Update time off reason
  • Update To Do checklist item
  • Update To Do task
  • Update user calendar
  • Update user calendar event
  • Update user calendar permission
  • Update user calendar by ID
  • Update user child folder message
  • Update user contact extension
  • Update user contact extension (v3)
  • Update user events extensions
  • Update User Inference Classification Override
  • Update user mail folder message
  • Update user message extension
  • Update user mail folder message rule
  • Update user mail folder child folder
  • Update section in user notebook
  • Update Workbook Range
  • Update SharePoint Workbook Table
  • Update Worksheet
  • Upload Bytes To SharePoint Upload Session
  • Upload drive file
  • Upload SharePoint File
  • Upload New Presentation
  • Upload Task Attachment
  • Upload Workbook from URL
  • Upsert DOCX
  • Run SharePoint Workbook Function
  • Insert SharePoint Workbook Range
  • Merge SharePoint Workbook Range
  • Sort SharePoint Workbook Range
  • Unmerge SharePoint Workbook Range
  • Update SharePoint Workbook Range
  • Update SharePoint Workbook Range Fill
  • Update SharePoint Workbook Range Font
  • Update SharePoint Workbook Range Format
  • Get SharePoint Workbook Used Range
  • Write Workbook Cell

Deletes 141

  • Archive channel
  • Archive team channel
  • Archive Teams team
  • Cancel Appointment
  • Cancel user's calendar event
  • Cancel user calendar group event
  • Cancel user calendar event
  • Clear Automatic Location
  • Clear User Preferred Presence
  • Clear Presence
  • Clear Presence Location
  • Clear Range
  • Clear Table Filter
  • Clear All Table Filters
  • Clear Table Sort
  • Delete Appointment
  • Delete Booking Business
  • Delete calendar
  • Delete calendar event
  • Delete user calendar event attachment
  • Delete event from specific calendar
  • Delete user calendar group calendar
  • Delete calendar group
  • Delete user calendar group calendar event
117 more
  • Delete calendar group event attachment
  • Permanently Delete Calendar Group Event
  • Permanently Delete Calendar
  • Delete User Calendar Group Calendar Permission
  • Delete Call Operation
  • Delete team channel
  • Delete Checklist Item
  • Permanently Delete Child Contact Folder
  • Delete Child Folder Message
  • Delete Contact
  • Delete contact folder
  • Delete user contact folder child folder
  • Delete Contact from Folder
  • Permanently Delete Contact Folder
  • Permanently Delete User Contact from Child Folder
  • Permanently Delete Contact from Folder
  • Permanently Delete Contact
  • Delete contact extension
  • Delete Customer
  • Delete Custom Question
  • Delete team schedule day note
  • Delete DOCX
  • Delete SharePoint Drive Item Permission
  • Delete SharePoint Drive Item Version
  • Delete Email Rule
  • Delete event attachment
  • Delete event extension
  • Permanently Delete Event
  • Delete Folder
  • Delete group section page
  • Delete OneNote page from section
  • Delete Item
  • Permanently Delete Drive Item
  • Delete Drive Item Permission
  • Delete SharePoint List
  • Delete SharePoint List Column
  • Delete SharePoint List Content Type
  • Delete SharePoint List Item
  • Delete mail folder
  • Delete Mail Folder Message
  • Delete master category
  • Delete User Calendars Calendar Permission
  • Delete user contact folder contact extension
  • Delete user event extension
  • Delete user event attachment
  • Delete inference classification override
  • Delete mail folder child folder
  • Permanently Delete Child Mail Folder
  • Delete mail folder message rule
  • Delete user message extension
  • Delete message extension
  • Delete Message Attachment
  • Delete Message
  • Delete Named Item
  • Delete open shift
  • Delete Planner task
  • Delete Presentation
  • Delete User Calendar Permission
  • Delete Range
  • Delete team scheduling group
  • Delete Service
  • Delete SharePoint Item Permission
  • Delete team schedule shift
  • Delete SharePoint Site Column
  • Delete SharePoint Site Content Type
  • Delete SharePoint Site Page
  • Delete OneNote page from site
  • Delete SharePoint Site Page Section Web Part
  • Delete SharePoint Site Permission
  • Soft-delete Teams channel message
  • Delete Staff Member
  • Delete channel tab
  • Delete Table
  • Delete Table Column
  • Delete Table Row
  • Delete Task
  • Delete Task Attachment
  • Delete Task List
  • Delete Teams team
  • Delete time off
  • Delete time off reason
  • Delete time off request
  • Delete To Do task
  • Permanently Delete User Calendar Event
  • Delete Contact from User's Child Folder
  • Delete User Child Folder Message Permanently
  • Permanently Delete User Event
  • Permanently Delete User Mail Folder
  • Delete User Online Meeting
  • Delete OneNote page for user
  • Delete user OneNote page from section
  • Delete Workbook Range
  • Delete SharePoint Workbook Table
  • Delete Worksheet
  • Delete Drive Item
  • Clear Workbook Range
  • Delete Graph subscription
  • Delete Shares Permission
  • Delete Workbook Worksheet
  • Permanently Delete Message
  • Remove channel email address
  • Remove channel member
  • Remove chat member
  • Remove SharePoint Drive Item Retention Label
  • Remove Microsoft 365 group member
  • Remove team member
  • Remove team members
  • Revoke SharePoint Drive Item Sharing Grants
  • Revoke SharePoint List Item Sharing Grants
  • Revoke Sharing Link Grants
  • Revoke Workbook Permission
  • Delete SharePoint Drive Item
  • Delete SharePoint Share Permission
  • Delete Microsoft Graph Subscription
  • Delete SharePoint Workbook Worksheet
  • Clear SharePoint Workbook Range
  • Delete SharePoint Workbook Range

Microsoft 365 setup

  1. Registering your Microsoft 365 app

    Create an app in Microsoft 365's developer settings and copy its client ID and secret. Connected apps shows the redirect address to give it.

  2. Signing in to Microsoft 365

    Paste the client ID and secret in Connected apps, then sign in and approve access.

  3. Choosing the actions

    Choose which of the 1166 actions the agent may use. Start with lookups and add the ones that change Microsoft 365 when you're ready.

  4. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

Get started

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