Postgrid for your voice agent

Postgrid is an API platform for automating direct mail and address verification. It helps businesses send mail and verify addresses instantly, reducing manual effort and errors.

Get startedAll integrations

Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.

The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Postgrid and paste it on a secure page in Connected apps.
What it reads
33 actions, such as fill Test Return Envelope Order, get Bank Account and get Box.
What it changes
27 actions, such as cREATE_BANK_ACCOUNT, create Box and create Cheque.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 60. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Postgrid actions

Reads 33

  • Fill Test Return Envelope Order
  • Get Bank Account
  • Get Box
  • Get Cheque
  • Get Contact
  • Get Letter
  • Get Postcard
  • Get Return Envelope
  • Get Return Envelope Order
  • Get Template
  • Get Tracker
  • Get Webhook
  • List Bank Accounts
  • List Box Orders
  • List Cheques
  • List Contacts
  • List Webhook Events
  • List Letters
  • List Postal Statements
  • List Postcards
  • List Return Envelope Orders
  • List Return Envelopes
  • List Self-Mailers
  • List Sub-Organizations
9 more
  • List Template Editor Sessions
  • List Templates
  • List Trackers
  • List Tracker Visits
  • List Webhook Invocations
  • List Webhooks
  • Progress Test Box
  • Progress Test Cheque
  • Progress Test Postcard

Changes 15

  • CREATE_BANK_ACCOUNT
  • Create Box
  • Create Cheque
  • Create Contact
  • Create Letter
  • Create Postcard
  • Create Return Envelope
  • Create Return Envelope Order
  • Create Template
  • Create Template Editor Session
  • Create Tracker
  • Create Webhook
  • Update Template
  • Update Tracker
  • Update Webhook

Deletes 12

  • Cancel Box
  • Cancel Cheque
  • Cancel Cheque with Note
  • Cancel Postcard
  • Cancel Postcard With Note
  • Cancel Return Envelope Order
  • Delete Bank Account
  • Delete Contact
  • Delete Template
  • Delete Template Editor Session
  • Delete Tracker
  • Delete Webhook

Postgrid setup

  1. Pasting a Postgrid API key

    Create an API key in Postgrid, choose Postgrid in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 60 actions the agent may use. Start with lookups and add the ones that change Postgrid when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

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