Reply io for your voice agent

Reply.io is an AI-powered sales engagement platform for automating sales outreach across multiple channels. Boosts lead conversion and sales productivity through integrated workflows.

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Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.

The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.The app's Connected apps page: what agents do with each app, such as booking appointments, knowing who is calling and sending emails, and whether each one is working.

Integration record

Status
Available
Plan
Every plan, from Starter at A$49 a month
How it connects
With an API key. You create a key in Reply io and paste it on a secure page in Connected apps.
What it reads
16 actions, such as get Contact Activities, get Contact by ID and get Contact Status.
What it changes
20 actions, such as add Contact to Sequence, connect Exchange Account via OAuth and connect Gmail Account.
What starts an action
The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
Custom work
You choose each action from its list of 36. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
Checked
Action list checked 14 November 2026. We haven't tested each action.

Reply io actions

Reads 16

  • Get Contact Activities
  • Get Contact by ID
  • Get Contact Status
  • Get Current User
  • Get Disconnected Email Accounts
  • Get Sequence By ID
  • Get Sequence Contacts Extended
  • Get Sequence Stats
  • Get Sequence Step by ID
  • List Campaign Steps
  • List Contacts Basic
  • List Email Accounts
  • List Lists
  • List Sequences
  • List Sequence Steps
  • Search Contacts by Email

Changes 11

  • Add Contact to Sequence
  • Connect Exchange Account via OAuth
  • Connect Gmail Account
  • Create Contact
  • Create Sequence Step
  • Generate ULID
  • Pause Sequence
  • Set Contact Status
  • Start Sequence
  • Update Contact
  • Update Email Account

Deletes 9

  • Archive Sequence
  • Clear Contact Status
  • Delete Contact
  • Delete Email Account
  • Delete Schedule
  • Delete Sequence
  • Delete User
  • Remove Contact From Sequence
  • Bulk Remove Contacts from Sequence

Reply io setup

  1. Pasting a Reply io API key

    Create an API key in Reply io, choose Reply io in Connected apps and paste the key on the secure page.

  2. Choosing the actions

    Choose which of the 36 actions the agent may use. Start with lookups and add the ones that change Reply io when you're ready.

  3. Testing, then publishing

    Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.

Get started

Tell us what your callers ring about, and we build and test the agent for you.

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