Re amaze for your voice agent
Re:amaze is a multi-channel customer support platform for live chat, email, and social messaging. Streamline customer conversations and automate workflows across all your support channels.
Call 1800 570 693 to talk to the demo agent. Plans start at A$49 a month.
Integration record
- Status
- Available
- Plan
- Every plan, from Starter at A$49 a month
- How it connects
- With an API key. You create a key in Re amaze and paste it on a secure page in Connected apps.
- What it reads
- 9 actions, such as get Contact by Email, get Conversation and get report tags.
- What it changes
- Nothing: its actions only read.
- What starts an action
- The agent runs an action during a call or chat when the conversation needs it. It only runs the actions you switch on.
- Custom work
- You choose each action from its list of 9. Anything the list doesn't cover needs a custom API tool on Scale, or a Concierge build.
- Checked
- Action list checked 14 November 2026. We haven't tested each action.
Re amaze actions
Reads 9
- Get Contact by Email
- Get Conversation
- Get report tags
- Get Response Templates
- Get Staff Performance Report
- List Articles
- List Contact Identities
- List Conversations
- List Messages
Re amaze setup
Pasting a Re amaze API key
Create an API key in Re amaze, choose Re amaze in Connected apps and paste the key on the secure page.
Choosing the actions
Choose which of the 9 actions the agent may use. Start with lookups and add the ones that change Re amaze when you're ready.
Testing, then publishing
Watch the agent use the live app in the browser tester, then publish. Voice and text agents share the connection.
More integrations
Get started
Tell us what your callers ring about, and we build and test the agent for you.